eBay

I have a buyer that opened an eBay return, through eBay and not through me for an item they bought more than 30 days ago. Our store policy is set to 30 day returns. Item was purchased on Sept. 7th and return was opened today, Oct. 12th. Why would eBa...

I can't get the listing template to work this afternoon. I input my photos, the title (work count not working) and then when I go to the category it has this symbol > and won't allow me to type in the field. Also, you can't save as a draft or list as...

Can someone explain to me why, as a seller I got dinged for the postal worker not doing their job and scanning delivered packages? Is there a way to have this fixed (removed from my account)? It took my rating from 100% down to 96.32%. Thanks in adva...

Serious question. Why should the seller get dinged if the postal employee that delivers our items doesn't do their job and scan the tracking numbers upon delivery? I think it's totally unfair to the seller. We can only be responsible for uploading th...

Is there a way to see whom our offers go to and what they are once we hit the send button? I have a customer saying I sent an offer on a listing for $10+ shipping, making the item 72% off. Thanks in advance,Donna