For you sellers that ship UPS heads up! I was told today that a claim
was denied when package was inspected. Package was NEVER inspected. I
suspect that any shipment valued at more than $100 is automatically
denied. In my opinion this is fraud when t...
Recently shipped antique lamp that USPS didn't just break, they smashed
it to pieces. We know how to pack but box was destroyed. Filed a claim,
provided tons of pics, etc. and waited. USPS requested we present lamp
to office for inspection. Postmaste...
Help! Found large set of very fine crystal stemware. Told they were from
Finland but I've searched until my eyes are cross and cant find the
maker. They are acid etched on foot. Have attached hand drawn picture of
mark; its so fine that camera wont c...
It was when dealing with USPS over a claim. I got the corporate number
from a family member who got it from his Supervisor. This was a claim I
wasnt backing down on and was prepared to go to the max because it was
so unfair. I finally got a person at...
Agreed! Like an idiot I thought that Surepost was covered under the $100
insurance...WRONG. Just tried filing a claim and was told by UPS that if
USPS touches the package then its their responsibility to cover damage.
I was told months ago by CORPORA...
Agreed. Have had lost boxes that they never found and probably really
didn't look for them. They did though find one box once and said they
were shipping it back to us. We got JUST the box top with a piece of
label on it, no contents, no intact box. ...
