I have recently been getting charged an additional "special promotion"
fee on listings that *were not* promoted. I do have some promoted items,
and when those sell, it shows up in my payment feed as a separate
transaction, so I know this is different...
I have my accounts set up to be paid weekly on Tuesdays. I did not get
my weekly payout yesterday, so I just assumed that everything is pushed
back a day due to Memorial Day. There's still no sign of a payout today
though, so I'm starting to wonder w...
I listed a 23 pound oversized box with free shipping via UPS, but I had
failed to exclude PR on my listing. Of course that's where it sold to
today. Ooops. What are my best options now? UPS ground is not a viable
option as it costs about as much as t...
I had a buyer submit a best offer for one item in a listing that has a
total of five items available. She messaged saying that she would like
to buy the remaining four items for her Best Offer price as well and
asked me to send an invoice for the fiv...
Okay, I think I just answered my own question by doing more research.
Oops. Disregard the question, because I now understand that weekend
sales revenue won't be available for me until next week. (I was on
time-away until Friday of last week.)
Yes, they both ship worldwide... it's just that UPS ground has different
rates for PR since it's technically not ground shipping. (Think 5x the
normal cost/pound!) I chose to eat the cost and send it via USPS
instead. The customer is fine with that o...
Thank you all for the reponses! I do not feel right with canceling the
transaction, so I chose to communicate with the buyer and confirm that
they are okay with me using USPS instead of UPS like my listing stated.
My 100% feedback is worth more than ...
Thanks for the feedback! Yes, UPS is the route I was offering to pay
for. Canceling the sale seems like the easiest solution... but if I
choose to cancel the sale, I risk defects and negative feedback, right?
Do you know how many cancellations a sell...
