Buying & Selling

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Selling

Looking for something new to sell? Find out how to sell and connect with other members for advice.

91037 Posts

Shipping

Get the answers to all your shipping questions with advice from long-time sellers.

37204 Posts

Buying

Discover tried-and-true techniques for better bidding and buying on eBay from fellow experienced mem...

25660 Posts

Payments

Payments related discussions, questions, and input shared here

12548 Posts

Returns

Discuss how to manage returns with fellow sellers

6431 Posts

Seller Tools

Make selling successful with helpful tools, services, and apps on eBay.

4605 Posts

Mobile Apps

Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to...

14064 Posts

New to selling on eBay

Looking to start selling on eBay? Find out how by chatting with other sellers here.

1047 Posts

Report eBay Technical Issues

If you experience a technical issue on eBay, we want to know. Share your experience here.

18912 Posts

So I sell Sports cards via eBay. I have 100s of forever stamps and now use them sparingly. Since there is no tracking included, buyer and seller never know when item arrives. This being said, buyer can claim item as not received, get their money back...

eBay deliberately disapproved a report of false advertising

I reported a 32" frame TV which is advertised in the title as 4k and specified wrong resolution and perfectly fits the reporting listing for title based browser manipulation of content that does not match the product and attempts to deceive people. G...

Defective Goods

I bought seat covers that the seller represented would fit my 2002 LexusRX 300, but they do not fit. Seller now refuses to pay return shipping costs and is not responding to my emails. Ebay's chatbot is not responsive to my messages and is not helpfu...

How do we appeal feedback removal denied?

Had something ordered on Monday, April 15th. I shipped the item same day, April 15th, via USPS. Due to USPS mishandling the item, it was arriving late. I reached out to buyer on April 24th giving them a heads up that there was a problem with USPS and...

I shipped shoes WITH box to ebay authenticator and buyer did Not recieve box.

I shipped a pair of shoes to the ebay authenticator with the original box and it arrived to the seller without the box. Please help.

Online accounts and returns- is it safe?

is it safe to buy an online account? Also some have asked me to do local pickup then send code to complete and then send, can someone just do that and not send me the login details to the account? Can I get a refund if that happens? Does ebay support...

Shipping

I sold an item and asked the seller to wait to pay until I found out the exact shipping amount. She owes more money in shipping than the eBay invoice states. How can I get that changed to the account shipping amount?

Resolved! Massive USPS shipping delays?

Just a quick pollIs it only me or are there others experiencing chronic shipping delays?I notice it now, especially for the South East and PR regionsI suspect it will get worse in other regions soon too. This is a big deal to me. Thanks for your inpu...

I demand an explanation.

I had a zero sales day yesterday.I demand an explanation.Shall I contact ebay?

Ty beanie baby

I have a few in great condition! Gracie is the first up for sale.

Search Results showing way more than keywords?

Maybe this is common knowledge here already but every time I search for an item I get way more broad results including other part numbers, sometimes hundreds of results but when I sort by lowest first it shows the actual results with only my specific...

Don't be too quick to refund buyers for "Not Received"

I'm always averse to refunding someone if it isn't my fault. Yes there is customer service to be considered, but when you're in the right, hold your ground. So many people jump straight to refunding, and it's sad. This was a situation that was good f...

A accident advertising

I understand that the advertising of the clumping litter was a misprint nothing that was intended by the seller. At the moment I'm waiting for the seller to resolve the issue and am satisfied with the decision.

Insanely excessive fees

I occasionally sell stuff on Ebay that I have no more use for. Guess I haven't sold anything in a while. I remember 2-3% seller fees in the past. For the item I recently sold I was charged 17.24% for ($15.34 on a net item value of $89). That is insan...

I'm not the post office.

Sometimes things get stuck in the system.But why do buyers think I personally work for USPS, FedEx or UPS?I shipped something on the 1st of May, and it did the classic cross country tour.But tracking HAS been updating, it's not stuck or sitting somew...