Buying & Selling

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Selling

Looking for something new to sell? Find out how to sell and connect with other members for advice.

91125 Posts

Shipping

Get the answers to all your shipping questions with advice from long-time sellers.

37224 Posts

Buying

Discover tried-and-true techniques for better bidding and buying on eBay from fellow experienced mem...

25690 Posts

Payments

Payments related discussions, questions, and input shared here

12555 Posts

Returns

Discuss how to manage returns with fellow sellers

6443 Posts

Seller Tools

Make selling successful with helpful tools, services, and apps on eBay.

4610 Posts

Mobile Apps

Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to...

14066 Posts

New to selling on eBay

Looking to start selling on eBay? Find out how by chatting with other sellers here.

1053 Posts

Report eBay Technical Issues

If you experience a technical issue on eBay, we want to know. Share your experience here.

18930 Posts

Sellers requiring immediate payment on auctions

Hi! I've seen a huge increase in sellers of auction listings to demand immediate payment. It's harassing. Ebay's term state that buyers must pay for the auctions they win but I believe the terms also state that sellers have to allow 4 days to buyers....

Anyone else having trouble with USPS?

Over the last week we have had 8 customers now with lost or very slow moving packages from USPS. We have several cases open for item not received, some showing out for delivery to the buyer, from 8 days ago with no delivery, one in CA, one in TX and ...

Not responding to offers - Neutral

A couple of weeks ago I responded to a discussion here about how to respond to feedback. My position was if I will not accept the offer I will not respond or decline. Well, a buyer sent me three offers. After the third one I decided to block him beca...

Service Metrics - A Scam that will soon cost eBay greatly

You have lost more market share than you can count, and the fact that you are still implementing deceitful ways to steal from the few good sellers you have left just shows your lack of business acumen. We have given you guys every chance to do the ri...

Account Suspended - 100% positive feedback. Please help.

Hello eBay community, I recently joined eBay a couple of months ago and it has been nothing but a nightmare. I've experienced multiple payouts withheld due to an account review. I submitted every document that requested, which started with my driver'...

New feedback removal policy

So yesterday I called in to get a negative removed and the anchor CSR told me all feedback removal is done with an online request. Supposedly all requests...at least Anchor Store feedback removals are looked at by a live person and are not determined...

It's Time to Verify Sellers

It's time for eBay to have some verification process that sellers have what they publicly claimed to have for sale. This nonsense of having people coming on their site and listing things they don't have is killing the spirit of online shopping...even...

Ebay helps buyers commit fraud by lying about returns to get refunds.

Ebay allows buyers to commit fraud by opening a return and saying saying their item is broken or not as described. Ebay then gives the buyer a full refund no matter what. Reporting a buyer seems useless also. Ebay clearly does not care about its sell...

Trying to sell A product. Just 1, but this system does not favor a beginner.

Something simple like free shipping vs not free shipping? Something else that is simple, being that I only want to ship to the lower 48. I don't want to lose money and ship this item for "free"I have scanned for these options 5 times, and I cannot fi...

Resolved! Seller Feedback Visible To Everyone Won't Toggle On

Hey All - Looking at my own Seller Feedback Profile, I am unable to toggle "Visible To Everyone" to 'On'.When I click the "Information" icon, I get the message, "You are unable to change your comments visibility because you have active listings." Yes...

Resolved! Buyer claims unable to buy a posted item and requests my account preference be changed - Scam?

Got an email from a potential buyer , here is her/his partial message ..., I recently tried to purchase but encountered an error that prevented me from doing so. Subsequently, I reached out to the customer service, who explained that the problem lies...

Fed up with having to "verify" myself when I'm trying to post products & work on ebay!

Dear Ebay Constantly having to verify myself when I am already logged into my account and trying to switch between my store and seller overview IS GETTING OLD REAL FAST. Once I am logged in, I SHOULD BE ABLE TO GO BACK AND FORTH between the two witho...

Ebay Fees are rip-off

Beware Ebay charges 13% (not a little over 12% as stated in the fee calculations, which I read carefully) on the entire amount INCLUDING shipping! It's a joke. The seller will always end up paying out of their pocket for postage. I sold an item for £...

I need some help ...

I need to ask the community yet again for some help. I sold an item that was set as "local pick up" but the buyer and I agreed on shipping the item for $90. The buyer bought the item but I forgot to add the extra shipping fee. So whats the best way t...

Resolved! Shipped today. Buyer just filed return.

These buyers. Turn your hair white. Bought a paperweight Friday evening. I shipped today. Just after taking to post office, buyer filed a return. says she bought by mistake.