Mobile Apps
Need help or want to share feedback about the eBay Android and iOS mobile apps? This is the place to be.
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How to update your eBay app

If your eBay app is requiring an update here are the steps to get updated. We recommended you install any system updates that are available for your device. iOS - Delete the eBay app from your phone Open the iOS app store Search for eBay Install eBay...

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Resolved! Update to app

Been using eBay for years and it now won’t update app because it says I need ios16 which I cannot get on my phone.

Issue with v 6.205.0.1 w/ IOS 18.4.1

When scrolling through my Saved Search list of only searches with NEW listings…after scrolling passed the 7th or 8th search, the headings for the following searches drop down from the top of the screen while scrolling (they float down overtop of the ...

Access denied

I have an iPhone which does not have the iOS update required for EBay which means I no longer have access. Please advise

If this continues I can not use this app anymore!!

So lately they keep changing stuff that doesn’t need to be changed, like now I can’t just swipe right on a recent search and remove it I have press clear all to remove anything I searched and EVERY time I exit out of a search it resets my filters eve...

Up date

I’m unable to update eBay because of the age of my phone. Please help. 

Something went wrong

I’m able to login to the web version but when I attempt to login to the iOS app an error says something is wrong. I’ve deleted and reinstalled the app with the same issue. My iOS is up to date as well as the app version.

EBay app 4 iPad 9th gen not working

I have iPad gen 9 and some time ago app stop working do not let me to sign in and after attempting to sign in crushes. I have updated app also update iOS to newer version 18.4.1 that do not work. I have exhausted all options and at the end I restore ...

Limit on shipping policy

My phone shows only up to 30 shipping policies when setting shipping preference thru the app, but have more than that on my account. Is this is a bug?

User avatar by Rockstar
  • 82 Views
  • 4 replies
  • 0 helpful

App won’t install

Had repeated problems checking out with Apple Pay. Deleted app, reinstalled but it won’t install. iPhone 12 Pro OS 18.4.1 (up to date)

User avatar by Explorer
  • 38 Views
  • 1 replies
  • 0 helpful

Issues logging into EBay app.

Just purchased a new phone and attempting to login to my ebay account. I enter my username and pw. It will look likes it loading and then will not go further

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