Selling

Forum Posts

Sorted by:

Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Unfair action by eBay

I sold a $700 item to someone in Italy on March 4. I shipped it by eBay's International Shipping Service (or whatever it is called). The package went to the eBay hub and was transferred to the Asendia International Mail Service. International shippin...

Don't bother...

Don't bother with trying to appeal the outcome of a case with facts. Seems the buyer always wins even when they flat out use false accusations just to get their money back. Ebay will side with the buyer regardless when presented with the facts. It's ...

Drop Shipper

Recently I sold an item to a drop shipper. The drop shipper messaged me that their buyer says the item isn't working properly. The drop shipper admitted they knew it was working properly as I included a video in the listing. I also tested it again be...

Will ebay push "Shop domestically" too?

https://www.cnbc.com/2025/04/17/etsy-touts-shopping-domestically-as-trump-tariffs-mean-price-hikes.html The other day I suggested now would be a good time for ebay to push shopping domestically and to emphasize used, reconditioned and the fact that m...

"please pack carefully"

I am seeing an uptick in these kinds of messages, anyone else? The percentage is way up since I don't sell all that much these days. One woman said I was her 3rd attempt to get an undamaged book for a gift.

Restriction on nothing

We recently opened a store on eBay and started listing items. We also subscribed to the Basic Store plan, which is supposed to allow up to 1,000 listings.However, we noticed that the listings under this specific subscription are not showing as expect...

eBay Removed the "x Sold" Count From Listings — This Is a Major Problem

Hey everyone, I just noticed that the “x sold” count is no longer showing on any of my active listings—both from my seller account and when I view my store from another account. I checked several other sellers' pages too, and it looks like this featu...

Why are these locations excluded when I didn't exclude them? (+ international shipping question)

We've moved this thread to the appropriate board, please click the link to find the new location.

Photos are Black Boxes

I use a laptop and upload my listing photos from there. Today, my photos, after uploading, are just black boxes. I uploaded the very same photos to my Etsy shop and they are fine. What gives?

Item Specifics

I used to think item specifics were a good thing for everyone but it seems like it's just getting to be one big hassle. Hardly anyone reads anything, most of the stuff doesn’t have anything to do with your item, and a lot of specifics you can’t chang...

The cost of doing business online...

I just got a return request on a bag of Dole Plantation candy.Reason: Doesn't work or defective.No other info.As curious as I am about what exactly the problem is, how much time should I spend trying to ascertain this information from the buyer? It's...

"Your refund did not go through because we could not verify your payment option. Please change your"

eBay won't let me refund the buyer! I cancelled the order which was agreed with the buyer. I had already purchased the label, so I voided that first. and on the refund page, it won't process the payment. And, it is not a bank or my error - IT IS EBAY...

Contacting Ebay

We've moved this thread to the appropriate board, please click the link to find the new location.

I sold a collector's item and the buyer obviously damaged it upon receipt

The way I packed it, it would be impossible for the package to be creased as the buyer claims. There's no way it could have happened unless someone bent it and it couldn't have bent in the shipping box. I guess there's no other option than to accept ...

Resolved! My Sales have stopped dead! What is going on???

I've been selling clothing on eBay for well over 10 years. This past week I have no sales, no offers not anything! This has never happened for this long before. I'm truly concerned. Is there anything else to try besides the obvious, listing, promotin...