Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

EBay customer service getting worse again?

Just when I though the customer service was getting better for us sellers I had another hiccup. I had bad return and had to stay on the phone for an hour but finally won the case against a fraudulent buyer who not only destroyed my item and said the ...

eBay AI Summaries In Facebook Marketplace Partner Listings Could Increase INAD Claims

I posted this in another thread about the eBay Facebook Marketplace partnership but figured it was important enough for its own post so sellers are aware - if your items are being cross-posted by eBay to Facebook Marketplace, the description may incl...

I sold a collector's item and the buyer obviously damaged it upon receipt

The way I packed it, it would be impossible for the package to be creased as the buyer claims. There's no way it could have happened unless someone bent it and it couldn't have bent in the shipping box. I guess there's no other option than to accept ...

free shipping

I'm seeing sellers offer free shipping on $6 items. if shipping costs $5.50, how do they make $$?

Will ebay push "Shop domestically" too?

https://www.cnbc.com/2025/04/17/etsy-touts-shopping-domestically-as-trump-tariffs-mean-price-hikes.html The other day I suggested now would be a good time for ebay to push shopping domestically and to emphasize used, reconditioned and the fact that m...

"please pack carefully"

I am seeing an uptick in these kinds of messages, anyone else? The percentage is way up since I don't sell all that much these days. One woman said I was her 3rd attempt to get an undamaged book for a gift.

Questions , questions, questions and more questions

I have seen lots of posts about potential (or 95%) of the time not potential buyers asking questions . This week alone I have wasted a couple of hours with daft questions (answers of which are in the specifics or description) they just can’t be bothe...

Can anybody ID boot skin?

Thank you for any help. Made by Justin, some kind of 'animal' real or fake - has style number but it doesn't come up on ebay or google

Item Specifics

I used to think item specifics were a good thing for everyone but it seems like it's just getting to be one big hassle. Hardly anyone reads anything, most of the stuff doesn’t have anything to do with your item, and a lot of specifics you can’t chang...

Resolved! How to respond

I have a quick question. A buyer messaged me upset that they only got 2 instead of 30 pieces. Which is susipicious since anyone should know that price would never be for 30. It is for a banknote whose catalog number is p15-cs. Thought it meant 15 pie...

Accepted offer - Non-paying buyer

I accepted an offer and the buyer hasn't paid after a week. The item is still showing as available in listings, but also as payment pending. There is no option for me to message buyer or report non-payment. This buyer had A LOT of feedback claiming b...

Honesty on EBay

Lately there is a flood of “fakes” or at least questionable listing practices. There is a flood of “gold” and sterling men’s cheap Japanese jewelry that is advertised as “gold” and silver or sterling. While it may be gold colored, it s definitely not...

Selling Feed

I am new to selling on eBay but I have noticed that I am getting charged for international transaction fees for some of my orders. Even when the order is being shipped to a US address. I called customer service for clarification and the representativ...

APPEAL TAKES FOREVER

Sellling - Link as So-called Policy Violation Ebay took my listing down within two minutes of my listing it (on Sunday) because I had included a link to the manufacturer of a vintage item, which Ebay marks as a violation because ALL links are viewed ...

Drop Shipper

Recently I sold an item to a drop shipper. The drop shipper messaged me that their buyer says the item isn't working properly. The drop shipper admitted they knew it was working properly as I included a video in the listing. I also tested it again be...