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Constantly having to relogin.

Is anyone else having issues with EB constantly asking you to relogin? Every time I go to another page it's seems like it wants me to log back in. This just started happening yesterday. Very annoying, I'm trying to do product updates and it's too frustrating to deal with right now.

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Constantly having to relogin.

@jerro_deals 

 

Repeated sign-in requests might be a problem with cookies; either your browser not accepting them, or a corrupt eBay cookie. A corrupt cookie might not be erased by simply clearing all cookies; it may need to be deleted manually. If you have the same sign-in issues with a different browser, that would be a good indication that the problem is either on eBay's end or is possibly the result of network problems.

 

Sometimes explicitly signing out of eBay and then signing back in may help, too.

 

When eBay changed the sign in page last summer, some folks had issues with the "keep me signed in" checkbox on the sign in page not working with some browsers. There is a setting in your site preferences to keep you signed in on eBay, and another to keep you signed in on the community discussion areas; those might be worth looking at to see if they have been inadvertently reset. This page may take a full minute to load:

 

https://my.ebay.com/ws/eBayISAPI.dll?MyeBay&CurrentPage=MyeBayPreferences&gbh=1&ssPageName=STRK:ME:L...

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Constantly having to relogin.


@eburtonlab wrote:

@jerro_deals 

 

Sometimes explicitly signing out of eBay and then signing back in may help, too.

 


Yes, I've been having the same problem for several weeks now.  It's not an issue with the Keep Me Signed In check box because I never use that.  I'll log in that morning, be working around the hub and suddenly get the log in screen.  I open a second browser window with eBay and it shows I'm still signed in (with only a Sign Out option), but again I continue to get the login screen even though it shows I'm still signed in.  And sometimes the second browser window will let me continue working without signing in, even when I didn't do it again so it's very inconsistent.  It's annoying when you're trying to get things done.

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Constantly having to relogin.

@csbbct 

 

I open a second browser window with eBay and it shows I'm still signed in (with only a Sign Out option), but again I continue to get the login screen even though it shows I'm still signed in.

 

I have noticed similar issues in the past; prior to the most recent design change, the message in the upper left of the screen on most ebay.com pages would indicate if I was signed in: ("Hi Erich!  Sign out") or not (just "Sign in"). But occasionally there was an ambiguous third state: ("Hi Erich! Sign in").

 

And sometimes the second browser window will let me continue working without signing in, even when I didn't do it again so it's very inconsistent.

 

Yes, the links or operations that trigger a sign-in request seem almost random; some account-related actions seem to consistently require higher security, which makes a certain amount of sense, but there are other times when actions such as leaving feedback or just navigating between search pages seems to trigger a new sign-in request. Yet backing out of that page can apparently be enough to bypass the sign-in request entirely, and I have been able to go on and submit a bid without actually signing in again.

 

It's annoying when you're trying to get things done.

 

Most definitely.

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