returning an item without a return label

[sharons358]

returning an item , by just putting it back into the mail without a returning label the seller refuses to admit that they got it back, ebay closes the return request because didn't have the proof of return label on it , so they claim it wasn't returned. Watch out for this they have it down that you never returned it.

[bonjourami]

When you returned the pkg unopened, you lost all buyer protection.If you paid by cc you can try for a chargeback with them.

[simba6]

That would be refusing the package.  Your not supposed to do that and yes you lost protection.

[nobody*s_perfect]

You should read the terms of the user agreement, so that you know how to protect your interests as a buyer.

https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy...

[kensgiftshop]

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@sharons358 

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Refusing the package causes you to loose your buyer protection.

Does tracking show it was returned to the seller?

[monster-deals]

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@sharons358 wrote:

returning an item , by just putting it back into the mail without a returning label the seller refuses to admit that they got it back, ebay closes the return request because didn't have the proof of return label on it , so they claim it wasn't returned. Watch out for this they have it down that you never returned it.

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Duh.

If you won't protect yourself no one will do it for you.

[bargainnation]

Always use a return label with a tracking number if you want to get a refund. Without a tracking number there is no proof at all that the seller received the item back.

Hopefully you are not out of a lot of money.  Some times you have to chalk these things up to a lesson learned and move on.