Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Unjustified Return - Can I Dispute?

Hi, About a week ago I listed a gently used Oculus Rift and someone with a feedback rating of ZERO bought it in less than a day for full price, which I found a bit odd. They received it yesterday and immediately filed for a return citing “Defective/I...

Shipping Refund Question

Here's my problem....I had a buyer cancel out of a sale (actually, 17 sales) after the items had shipped. He claimed "buyers remorse". Since I shipped the box out on my company UPS account I was able to have the package intercepted half way to the de...

Am I reading this correctly? Mail to be delayed by USPS to cut OT payments?

https://www.businessinsider.com/postmaster-general-carriers-leave-mail-delays-routes-usps-postal-service-2020-7 In over 22 years, I gave most of my shipments in the care of USPS - and they did a fabulous job. Hmm. How is this new method in the announ...

how many stopsdoes it take untill my package will come

so I just order a item off ebay on july 3 2020 and it says it will be here tomorrow and I has not been uptadeing on the not right delivery dates but it uptaded today so it will definitely be here tomorrow I don't doubt it will be delivered tomorrow b...

How many stops until my item will be here

Do the shipping rate tables even work?

I want to start listing some larger items that exceed the cubic foot threshold for dimensional weight on Priority Mail. Also, I'm considering the possibility of moving all my Priority Mail stuff over to Fed Ex, because the USPS has been very unreliab...

Tracking shows NOT DELIVERED yet, buyer filed and got refund.

THIS MESSAGE GOT DUPLICATED..IT IS THE SAME AS THE ONE BELOW IT ON THE SHIPPING AND RETURNS FORUM. PLEASE USE THIS MESSAGE TO RESPOND AS THIS ONE IS SET TO EMAIL ME WITH ANY RESPONSES....thank you. I've got a problem!., about 45 days ago I sent a 140...

Accidentally accepted a return request, how do I cancel this?

Here's the deal. I sold a pool pump to this guy, got everything shipped, and a couple of days later I see a popup on my phone that they want to return it. Mind you it hasn't even been delivered yet and they say that it's too small for their pool. I l...

jonathandube1@live.ca

Hello ! I am a Canadian buyer and bought something from the US through GSP program. However, the received item was defective and I want to send it back. Here are my questions : 1- Will eBay refund me the GSP and custom fees I was charged with ?2- Can...

Resolved! Purchased item, then recvd away message after the fact

Quick question: I purchased an item yesterday at 11:41 am and then got an auto-generated email at 1:38 pm stating the seller would be away until Christmas. However, eBay still lists it as should be shipped by 7/22 and paypal went through like normal....

Shipping exclusions glitch?

A prospective buyer contacted me today asking if I would ship to his country. I have no shipping exclusions set up, so I answered yes. However, now looking at my listings, they all exclude:Excludes: Cayman Islands, Djibouti, French Polynesia, Hondura...

Buyer never received item, tracking shows NOT DELIVERED yet

Hi, I really need help., about 45 days ago I sent a 140.00 special edition blu-ray disc set to a customer who purchased it with "buy it now." I sent it media mail. The package has tracking on it through USPS. This week the tracking still only shows t...

Where is the Media Mail option?

When I try to sell a DVD I do not see Media Mail as a shipping option. I was trying to offer free shipping and thought the price of Media Mail was around $4 flat rate. Am I wrong or has this changed?

Shipping

I have been experiencing shipping delays lately, three day priority packages taking over ten days before arrival. I have also experienced the shipping information not updating, so I have go to USPS website to get up to date information. As well as a ...

Auto Returns

What do you do when a buyer states an item is not as listed when it truly was but Ebay automatically accepts their return with that information out there. Does this affect my seller status?