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can i request a copy of ebay shipping label

can i request a copy of ebay shipping label , i can see that... How to reprint a shipping label

You can reprint your shipping label at no extra cost within 24 hours of purchasing it.

 

but my question is after 24h how i can request a copy of that , the buyer can get a copy attached to his email or whatever place where he can send to me a proof?

Message 1 of 29
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28 REPLIES 28

Re: can i request a copy of ebay shipping label


@quickmatch wrote:

I think the issue may be that the item was sent to a freight forwarder, and the freight forwarder claims the item never arrived.

 


OP stated in the other thread that the Miami address is an actual residence. Their "vacation home".

penguins_dont_fly is a Volunteer Community Mentor
Buying and Selling since 2013

Message 16 of 29
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Re: can i request a copy of ebay shipping label

Yes, but the address they gave is for a Miami freight forwarder - EXUR Envios

Message 17 of 29
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Re: can i request a copy of ebay shipping label


@quickmatch wrote:

Yes, but the address they gave is for a Miami freight forwarder - EXUR Envios


I don't see in either of the threads where the OP gave an actual address?

penguins_dont_fly is a Volunteer Community Mentor
Buying and Selling since 2013

Message 18 of 29
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Re: can i request a copy of ebay shipping label

I think I am the seller they are complaining about

 

Message 19 of 29
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Re: can i request a copy of ebay shipping label

The buyer lives in Uruguay, and claims to have a home in Florida. Has me sent the item to a Miami freight forwarder. Item shows as arrived, left with individual. But the buyer claims it did not get there.

Message 20 of 29
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Re: can i request a copy of ebay shipping label


@quickmatch wrote:

I think I am the seller they are complaining about

 


Then give them a copy of the label, if you have it. Or help them file a missing package report.

penguins_dont_fly is a Volunteer Community Mentor
Buying and Selling since 2013

Message 21 of 29
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Re: can i request a copy of ebay shipping label

The seller doesn't have to provide a copy of the label.

Message 22 of 29
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Re: can i request a copy of ebay shipping label


@sam9876 wrote:

The seller doesn't have to provide a copy of the label.


No they don't have to.

 

But if the responder here is the seller in question and if it proves that the seller didn't deliberately defraud the buyer by shipping to a fake address .... then why not help the buyer get on the right track, instead of letting them keep claiming the "closest address" scam argument that they seem to be stuck in?

 

I already told the OP that they don't NEED the label ... but they are fixated on this idea that the seller has nefariously and deliberately defrauded them.

 

It would be much better to get them looking in the RIGHT place. Either at USPS for misdelivery or with their Freight Forwarder (if there is one involved).

penguins_dont_fly is a Volunteer Community Mentor
Buying and Selling since 2013

Message 23 of 29
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Re: can i request a copy of ebay shipping label

is only a possibility, and a probability, the real is that i've loss the money and the ítem , and the seller refusing to refund my money,
anyway when i'll go to post office i can know the reallity
Message 24 of 29
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Re: can i request a copy of ebay shipping label


@quickmatch wrote:

The buyer lives in Uruguay, and claims to have a home in Florida. Has me sent the item to a Miami freight forwarder. Item shows as arrived, left with individual. But the buyer claims it did not get there.


@quickmatch 

 

To sum it up, the buyer lied about using a forwarding company.

 

The buyer then very publicly accuses you of fraud.

 

Me personally, I'd tell the buyer to kick rocks and ignore any further communication. I wouldn't even think of helping them at this point.

Message 25 of 29
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Re: can i request a copy of ebay shipping label

The OP knows that the package was shipped to a freight forwarder.  They lied about having it shipped to a vacation home.

Message 26 of 29
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Re: can i request a copy of ebay shipping label

The thing is, I think the language difference may be a problem. I figure that is why the tone seems so accusatory. Short of a refund, I want to do whatever I can to help them out. If the item was mine, The sad thing is: I did not get a dime form this and several other transactions. I was helping out a dead friend... 

 

Message 27 of 29
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Re: can i request a copy of ebay shipping label

the ítem was request to shipping to a confirmed paypal address,
also i have a vacation house at Miami
never i said that nobody scamming to me,
the only thing that i said is that he maybe put a wrong address for mistake, for that ive request a copy of shipping label and he not send to me a copy
always i've talk about probability , because i not deserve to loss my money $370
I didn't even open a case against the seller, I try to dialogue with him, but he tells me to open a case against him in ebay, challenging me,
i'm honest person i only try to find my packing, and into the probabilities one guy told me that maybe for mistake put a wrong shipping address, only this.
i think that the seller is responsable until the buyer receive the packing, and if I were the seller I would have returned the money and finished the matter,
i not have intresting in damage nobody for that i never display the seller name and for that i never open a case through eBay.
simply if I do not receive the purchase i think that the seller he should give me back the money, that's what I would do
always the responsable is the seller, he have the obligation to the buyer receiving the packing or refund the money,
thank you to all for help me with your comments
Message 28 of 29
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Re: can i request a copy of ebay shipping label

This topic is now closed at the request of the OP. Thanks for understanding.

Message 29 of 29
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