Shipping

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Printing FedEx Labels

On the updated shipping screen, I can select USPS or FedEx options and print all from my Dymo 4XL thermal printer only if the buyer pays for a USPS service. If they actually select FedEx, than only the classic label printing page comes up and I can o...

Item never shipped from the seller, so I started a return with no real Tracking Number

I bought from a seller, that was guaranteed to ship the item in 24-48 hours. After it passed 4 days and he has not shipped the 2 orders, also some delayed messages, so I requested to get e refund back.I waited another 2 days with useless messages and...

USPS lost my package after being dropped off at office

I've been selling on Ebay for years and this is the first time I've ever had a problem like this. originally I was selling out of an extremely small town so I could just leave my pre paid mail for sending on the counter. I now live in West Palm Beach...

Resolved! BELOW STANDARD level

HelloI got information that my account is below standard level because i got 3 case closed without seller resolution , (3 of 144 transaction) , the 2 first cases was from the same buyer 6 month ago, item was shipped in time but was late for delivery ...

2019 Postal Rates and The Postal Regulatory Commission

I would like to know what eBay has done regarding the latest 2019 USPS rate increase, which is the largest increase I have ever seen. When the cost of postage exceeds the cost of the item being shipped then we have a problem.Has eBay sent letters to ...

USPS Suspends Delivery Wed Jan 30th: Midwestern States

If you ship & live in the Midwest, you might want to look at this: https://whotv.com/2019/01/29/united-states-postal-service-suspends-delivery-on-wednesday-jan-30/ Included are parts or all of IA, ILL, WI, MN, and some others. Stay warm people!

USPS delays, losing packages and delivering Labels only

Hi All, anyone else experiencing long delays in buyers receiving their items? I have experienced a lot more than usual lately. Seemed to have gotten worse after the holiday. Also, the label must have came off the package and they deliver the label wi...

Item being returned by USPS for wrong address

Not sure how to handle this...Shipped the buyers purchase and i tend to watch the tracking to make sure of delivery. Well USPS is showing this as an incorrect/non-existent address and the package is being returned to me. I notified the buyer, and ask...

waiting for purchased item from India

Hello. I order a braclet from a seller in India. When i checked the tracking number it just says Label created. It has been since January 11 ,2019 since it has been 'shipped'. Is this normal? I message the seller and he claims it is on its way.

Advice on an Expensive Buyer Return ASAP

Hi, I needed some input regarding a buyer return. This has never happened to me before as a seller and could really use your advice. I recently sold a Supreme Jacket for a large amount of $1312.90 on 1/10/19. A buyer with no previous history bought i...

Help! Return for damage that was DISCLOSED in condition

Hi. I'm a new seller on eBay. I recently sold a copy of Red Dead Redemption 2. the disc had some scratches on it, and I disclosed that in the condition. You could also see that in the pictures. I sold it as UNTESTED and said IT MAY WORK. That implies...

Overseas Shipment To France

I recently sent a valuable package to France via USPS Express Mail International. The package cleared Paris Customs and then no further tracking info is being updated as of Jan. 11. I have asked the buyer to look into it and he has not gotten back to...

60 days is not enough for "leave feedback" timer

Many chinese sellers artificaly extend delivery timer for more than 60 days.Like now i see my item bought on 09 this month not in transit yet, it says its dispatched only .. and estimated delivery time is on 02 october.How can i leave feedback and wh...

Understanding why sellers have a no return policy

I've been on eBay for a number of years. I sell on and off. Mostly low priced items. I enjoy doing it plus the little bit of extra money helps stretch social security payments.Up until now I always wondered why so many sellers had "No Returns" as a p...

Inaccurate delivery tracking

Not sure how to proceed here. I purchased an item ($50 + $16 USPS priority mail shipping & handling) using Buy It Now. The item was never delivered to my address, even though tracking shows it as delivered. After spending a ridiculous amount of time ...