The eBay Community

Complaint regarding customer service rep

Hi I recently had an experience with a customer service rep who was incredibly rude, unhelpful, and rather abusive . He wouldn't provide name or Conversation ID # . Is there some way to complain about this person and perhaps also get help from a reas...

Shipping issues with address

Shipped out an item on July 13 and still not to buyer. Package is in Chicago facility and i called them today and they are saying problem with address and i should do an intercept and talk to buyer to get correct address. Shouldn't the eBay address b...

Unable to now use App on my iPhone

I have an iPhone 6s Plus running version 15.8.4 why do you think is a good idea to stop the App working on these phones - this is not progress, but an accepted poor standard

Cancellation/Return

I requested to cancel an item which I no longer wanted because I realized it was not genuine and not worth 750 dollars. Now the seller has shipped the item. I need to return it and have submitted the return request. The buyer says he will accept it. ...

Major changes being made for selling items from Canada

So for those who aren't familiar with my posts, I live in Canada, sell coins and stamps, and use a cross border shipper to be able to ship with USPS from Niagara Falls NY. As per eBay rules, if the origin of the package is in NY, then the item locati...

Where do I find a forum listing that i bookmarked?

Help!!! (please.....)

Australia: Shoe & Handbag Condition

Since the change on the 22nd July, where all listings were reverted to ‘good’, we are unable to change it.

USPS rates $4 higher than they "should" be?

I'm seeing posts from sellers confused about why their shipping costs are $4 higher on USPS services than they're expecting. The answer is you have "irregular package" selected on the listing form / shipping label page and the nonstandard packing sur...