Shipping

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Seller Protections are in place for sellers impacted by severe weather

We are actively monitoring weather conditions across the country and assessing potential impacts to shipping and delivery operations. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about shipping del...

AMAZON PRIME RESELLERS

Seller listed AQUILINE as shipping carrier only to receive item from Amazon Prime delivery. I refused package because it had NO RETURN LABEL and I am not a AMAZON PRIME member. Driver took picture of item on my front porch then knocked on my door bec...

no longer can select "ebay standard envelope"?

I pretty much only sell sports cards. I have a bunch of stuff i listed a while ago. Hadnt listed anything in months. Decided to list some things tonight....and do not see the "ebay standard envelope" (or whatever it was called) option. Am I just miss...

Resolved! Shipping: seller’s responsibility

What is the seller responsible for?I had a buyer. Original shipping address was somewhere in England. When auction ended then the buyer says, “I have also US address so I’ve changed it to that.” (Meanwhile, I checked buyer’s profile: location Hong Ko...

Why can´t I sell to Denmark?

Hi!I have e customer in Denmark who has bought a collectional stamp from me. He contacted me today, telling thet he can´t pay because of that I can´t sell to Denmark! This is rediculous because I live in SWEDEN, "next door"!I have marked that I am se...

packages getting damaged in transit

i have had 4 packages damaged in the last 3 weeks resulting in customers wanting refundsIs anyone else having problems with USPS

Blue Care Express.....

I cannot believe by all the posts that EBay will not step in and Help..... if it is fact a ficticious fake scam shipping company. Whatever happened to the buyer protection that they offer ? Sadly I bought an item on EBay that my brother wanted. I sur...

eBay standard envelope

I recently contacted a representative concerning the standard envelope shipping option not showing up as an option. I figured it out myself, seems their default dimensions are 12X7X1. I changed the dimensions to a #10 envelope which is 10X5X0.2 inche...

Resolved! Seller protection for Michigan ice storm power outages?

Is eBay giving Michigan sellers protection against the "historic" icestorm that has over 700,000 households (1.75 million people) without power? I'm surprised there isn't an announcement by eBay on this. My post office is without power, so although m...

One item paid, no label yet, he wants to buy another and combine. How do I?

He has not ordered the second one yet. What do I tell him to do. Can't find this specific answer. Only those where already ordered and paid for both?

Seller update- Shipping issue

Is anyone else having problems with the new shipping listing options? I use USPS Flat Rate Box options. In the old format I could specify what size box I would use, now they are all lumped together. My biggest issue is that the majority of my sales a...

Sold item via Global Shipping Program - item not received by buyer

Sold a high value item o the buyer overseas.According to tracking, item is in their country and cleared customs on 16thToday is 24'th, buyer opened "not received" case because estimated delivery date is 16th.How many days do i have before the buyer i...

Find out the best shipping methods for specific countries

What are the best ways to find out the right shipping methods and shipping costs for separate countries that can be used?

Calculated shipping amounts for buyers

I have an item listed where I have entered the package size and weight, and the buyer's shipping cost is calculated using that info and the buyer location. A buyer inquired about the shipping cost (via UPS ground) for my item to them would be $20.33....

How to avoid getting banned due to Ebay Standard Envelope for TCG not tracking?

So this week my now second account has been banned because of the negligence Ebay has shown in providing us trading card sellers. A viable way to ship single cards for about 60 cents. The tracking on that shipping service isn't real it does not track...

Resolved! Cheapest way to ship dvds using pickup delivery? I can’t get to post office.

Hi I’ve previously used priority mail to send my dvds on eBay but it’s usually around ten dollars and that’s a huge chunk of a fee. I used pickup delivery because I don’t drive. I live in a apartment complex and the mail box is front of my apartment ...