Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

International Shipping Program

Trying to find answers since ebay nor the reps that call are ever able to provide any. I was previously enrolled in the Global Shipping Program and did so successfully for many years. Now that ebay has gone and changed the program not a single custom...

Print additional label

What happened to the option to print additional labels?. Its still there in the drop down but when you open it just shows the old label you already printed . then there is option to print packing slip or save the code but no where to print another la...

Invoice to buyer for extra shipping costs

Hi Good Afternoon! I have a BUYER who has paid for an item but the shipping costs are a lot more than expected due to the size of box. They are willing to pay the extra shipping, but I don't know how to send an invoice for this. Appreciate your help!...

User avatar by Adventurer
  • 4845 Views
  • 12 replies
  • 0 helpful

Resolved! Ebay gaurantee on items not received

Ordered a generator from a vendor. I have copy of order showing tracking number from vendor. Item not received, have copy and picture of UPS delivery showing same tracking number, but delivered to a different address and the delivery of an obviously ...

User avatar by Explorer
  • 111 Views
  • 2 replies
  • 0 helpful

Resolved! Shipping an area rug 29" x 20"

I will have to ship a small oval area rug 29" x 20". I rolled it so I ended up with a roll that is 20" long and diameter of the roll is about 5.5". I have a poly mailer that is 18 x 12 so I tried to put it in on an angle. Just too long. So my questio...

User avatar by Adventurer
  • 452 Views
  • 11 replies
  • 0 helpful

Dim Weight Calculation

No doubt this has been asked before but I have searched the boards and cannot find an answer, so here we go....I am going to list a large item (a vintage car seat) and the box/packaging I made up to ship it in is 64x33x15.and at 90 lbs. I was going t...

User avatar by Adventurer
  • 1190 Views
  • 6 replies
  • 0 helpful

Shipping

I recently sold an item and purchased my label at the post office because I insured for 1000 dollars,eBay will not let me enter my tracking number in my shipping page ,package has been delivered but eBay still shows in transit,the only option is auto...

User avatar by Adventurer
  • 73 Views
  • 1 replies
  • 0 helpful

Resolved! What to do with Lost Package?

I sent a buyer an item that got lost in the mail. It was a first-class package USPS has not updated in a week. Obviously, it is not insured, so it is simply my loss for the item and the postage, too. How do I work it with the buyer other than communi...

(Resolved) No Services Available on 9/1/2023 at 15:55 MDT

On the "Ship your order" page, I enter (as I always do) the package weight and dimensions, then press the Tab key in the last dimension field, which has always caused the page to update with the expected price of the upcoming label to be printed, and...

User avatar by Adventurer
  • 502 Views
  • 9 replies
  • 1 helpful

Shipping

Is ebay shipping down or experiencing problems, or is it just ebay. Tried google and firefox with the same results, also asking us to sign in several times. Every first of the month do we have to put up with ebay changes that screw up everything? Fix...

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