06-16-2019 03:31 PM
In my shipping preferences, I've added a flat shipping rule for combined payments. So under the Shipping tab, it shows:
06-16-2019 04:06 PM
You made me go look at my own listings because I have a similar set up as you. Listings that only have one item do not mention the cart, but my variation listings do mention the cart. All of my listing are set up the same, so maybe it only mentions the cart when the listing has a quantity of more than one? Things that make me say hmm...
06-16-2019 04:12 PM
Oh and I do have a store, but I do not think that makes a difference.
06-16-2019 05:44 PM
Thanks for taking the time to look and compare your listings. That sounds very plausible based on what you found. Yet I'm not sure that applies to the other seller's listings. It's one of those things that makes me say hmm too 🙂
I'm not familiar with setting up variations, but I checked the other listings and the same text about the cart appears with comics that I think would be only one of a kind since they are vintage and in acceptable condition. What I think are newer comics don't show any more available as far as having a quantity of more than one listed.
06-17-2019 06:14 AM - edited 06-17-2019 06:16 AM
I would like clarification on this. Having the mention of adding items to the cart is monetarily beneficial to both buyers and sellers.
Would you please clarify why some listings with set up combined payments and shipping discounts mention adding items to the cart and some listings do not. Please see my screenshots from two of my listings in my previous post. Thank You
06-18-2019 09:28 AM
@mcdougle4248 wrote:
I would like clarification on this. Having the mention of adding items to the cart is monetarily beneficial to both buyers and sellers.
Would you please clarify why some listings with set up combined payments and shipping discounts mention adding items to the cart and some listings do not. Please see my screenshots from two of my listings in my previous post. Thank You
Hi @mcdougle4248, I'm happy to look into this. Can you give me some item number that show the 'add to cart' verbiage and some that don't?
06-18-2019 10:02 AM
Thank you for looking into this.
Examples with "add to cart" mentioned:
202700112650
192936841966
Examples without "add to cart" mentioned:
192937952596
192850944229
06-18-2019 10:50 AM
@mcdougle4248 wrote:
Thank you for looking into this.
Examples with "add to cart" mentioned:
202700112650
192936841966
Examples without "add to cart" mentioned:
192937952596
192850944229
Thanks @mcdougle4248! I think what you stated earlier is correct. The extra wording only appears on your variation listings. I'm going to get more clarification on this to see if there is anything more to it, but from my investigation I agree with your assessment. I'll let you know when I have more info!
06-18-2019 11:04 AM
06-18-2019 11:41 AM
@mcdougle4248 Thanks for bringing this to brian.t@ebay's attention. I am curious too. It would be nice if the wording appeared in both cases and not just the variations if that's what it turns out to be. Unless I'm missing something, it seems like the additional wording would be appropriate in listings without variations too.
06-18-2019 12:11 PM
@packratville wrote:@mcdougle4248 Thanks for bringing this to brian.t@ebay's attention. I am curious too. It would be nice if the wording appeared in both cases and not just the variations if that's what it turns out to be. Unless I'm missing something, it seems like the additional wording would be appropriate in listings without variations too.
Yes, I agree with you 100%. I think the wording "add to cart" should be in the shipping details for every listing when the seller has shipping discounts set up, regardless of the quantity of items in the listing.
Let's see what brian@ebay finds out for us. Maybe this could be a suggestion he could pass on to the appropriate team.
07-27-2019 06:16 AM
Please check your listings with shipping discounts. This issue was sent over to the tech team(s) for review. This morning I did a random check of about 15 of my listings, including single quantity, multi quantity and variation listings, and all the listings now have the verbiage about using the cart to receive the shipping discounts.
07-27-2019 07:13 AM
@mcdougle4248 Thanks for the heads-up; unfortunately, the verbiage is still the same on four of my listings that I checked:
07-27-2019 07:26 AM - edited 07-27-2019 07:27 AM
07-27-2019 11:36 AM
Thanks, yes, I do. Allow buyers to send one combined payment for all items purchased is selected, with the minimum time available of 3 days chosen.
The calculated shipping rule and Promotional shipping rule aren't specified since they don't apply to any of my listings. But I have seven different rules under the Flat shipping rule setting since, when I list more, there are different additional cost amounts for vhs recordings, books, records, magazines, etc. Maybe that's the problem...