The eBay Community

Resolved! Shipment at eBay hub for 19 days?

Sellers, Does anybody have experience with shipments being held up for weeks at the Glendale Heights, Illinois shipping hub? The item is a camera going to Hong Kong. It's been there since 8AM on February 25th. At what point should the buyer file an I...

Reasons for returns

If I set my listings to where I don't accept returns, and a buyer wants to return an item.If they choose INAD, is the return accepted automatically?Or do I accept the return on my end? (I know I must for INAD). Are there any other reasons that a buye...

Attempted delivery and now at the post office?

What do you do when the package you shipped was attempted to be delivered and is now at the post office? As a new seller I do not get paid until it has been delivered. How long does the customer have to pick it up, what happens if they do not pick it...

W-9 Tax Withholding

I just received a notification from eBay today saying "We are writing to let you know that we’ve placed a block on your payouts because the Internal Revenue Service (IRS) notified us that the full legal name and/or Tax ID you provided doesn’t match t...

HAPPY ST PATRICK`S DAY!

May God grant you always...A sunbeam to warm you,A moonbeam to charm you,A sheltering angel, so nothing can harm you.

My listings all of a sudden say no returns!

My listings all of a sudden say no returns! And I see no spot in the listings to change that , like there use to be. I have tried everything, can't change it. It all started when eBay changed the listings, recently. Please help, my sales are bad.

Clear Payout Block & Prevent Tax Witholding Seller Payments on Hold Since 03/11/2025

Who else is going through this nightmare sellers accounts funds being held since 03/11/2025 becasue requiring Tax documentation. I immediately uploaded required documentation to eBay the same day. I have called eBay 8 times since 03/11/25 and keep ge...

Refund requirements for delayed items shipped with USPS

I have had problems with USPS 'sitting' on packages for weeks at a time sometimes. Recently a customer submitted an INR complaint about a package that was stuck sitting in Knoxville, TN. The way I understood the situation was that I was only required...

You can change the address on a shipping label, but can't change the zipcode?

Had a package returned for "No mail receptable". Buyer now wants it sent to their PO box the next town over. I go to 'get another label' and then 'change address' and it lets me change every field but the zip code, which means I can't change the addr...