Shipping

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Seller added SIGNATURE REQUIRED after I paid

Hello I have been an ebayer since early 2000’s and this is a first. I made a buy it now purchase last week and made my payment promptly. The next day the product shows shipped SIGNATURE REQUIRED, and after looking at the ad again to make sure I didn’...

Resolved! Ship to Address Exceeds Max Characters fix??

I'm a USA seller with a GSP paid-for order that I can't ship due to the max 40 fields per line in the eBay ship to address. Buyer inserted 43 characters in first line of the ship to: address so label will not print. The ship to: address is frozen on ...

Resolved! International Shipping - Yes, or No?

I do not currently ship Internationally - only to the lower 48 states, U.S.I sell an item. Print a label via Ebay Shipping Label page. Slap the label on the package, and hand it off to the Postman at my door. I love the simplicity of the whole exerci...

Resolved! Correct Settings for International Shipping

I would like to sell internationally for just one item to give it a try. My default setting is no international shipping to any country. My item is small and I wish to ship on my own, to just a few select countries, using USPS First Class Package Int...

Damaged Item From Japan - Who Must File The Postal Claim

Thanks in advance for any advice. I purchased several figures from a seller in Japan (I'm located in North Carolina), two of which arrived damaged (one with a hand snapped off at the wrist and another with a side ponytail broken off). I contacted the...

USPS says "Pre-shipment" but seller says package shipped 3 days ago

I bought a Nintendo Switch from seller and I got an email saying my package has shipped 3 days ago and to wait up to 48 hours to see any movement but USPS still says "Pre-shipment". Estimated delivery date is April 2nd.

A case

Can I Close a case that i opened by mistake and open another?

Graphics card returned water damaged.

So, I recently sold a graphics card on here. Roughly around a 400 dollar transaction, to a buyer with good feedback. This was one of my personal graphics cards out of my own computer I was selling because I upgraded, I don't usually sell things on eb...

Delivery Scans for Shipments to Chile

Noticed recently that USPS added Chile to the list of countries accepting Electronic USPS Delivery Confirmation International Service (E-USPS DELCON INTL). Can anyone report if Chile Post is performing delivery scans for parcels?Regrettably a lot of ...

Resolved! Ebay has changed the sold date after previous delivery date has passed

I have purchased an item 4 weeks ago. The item was shipped without tracking from Sweden. I have informed the seller about my item not arriving and she is working things out with me very well.My question now is why has eBay changed my purchase date to...

wrong item sent

Aloha i am traveling back to hawaii and the lithium doesnt ship there, i havent the time to wait for return for correct product to be shipped as this is the hope i had on the mainland.

Can I get Provided Return Shipping

I requested a refund for a product not matching the description by a long shot. The seller has given me a complete refund, but is the seller required to give me provided payed return shipping.

Seller Protection PLEASE!

Shipped a Bose system to buyer. Buyer msg’s that he contacted Bose to iron out connectivity issue and was told the system purchased was not compatible with his TV. Buyer says he is very sorry, but he would like to return it. I say fine we accept retu...

Buyer lied about item condition and want's a refund

What am I supposed to do if a buyer lied about the condition of an item they purchased and want a refund? I sold them a box of 100 NIB Onetoch test strips and they are saying they want a refund becasue "I have received my parcel from the seller and a...