Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Frustation at Inconsistency in Shipping Costs as Buyer

Is anyone else frustrated with the flexibility and "honesty" system of shipping costs? That it seems an easy loop hole for some (not all, but in my case its been many) sellers to overcharge (which isn't that mail fraud?) and no consiquences other tha...

Resolved! Several Problems w/ International Shipping

Has the international shipping label issue been resolved yet? Am so afraid to try to print a label. A month ago had to void 4 labels then go to the post office to ship. Then wait 2 weeks for my money back from eBay. This stinks. Anyone able to print ...

New scam on shipping and how I saved mine. including USPS intercept, usa2Georgia, 8 mcCullough,

The Problem: I believe the "watchers" of your item you sell are watching when your item sells and are sneaking in an email to ask for an address change. Sold an iPhone and got an email saying "hi, I just bought your iphone 6s and would like to change...

eBay FedEx SmartPost Scam

Never use eBay shipping. If your item is damaged in shipping you can kiss it goodbye because your insurance is a joke. I had a buyer claim her item was damaged in shipment. First I called FedEx. They denied any responsibility and said I had to file a...

First time seller return scam questions

Hello everyone. I'm a first-time seller getting rid of some old Bakugan to try and make some money before heading off to college. I sold one for $100 about a week ago and prepared to ship it. I took extreme precautions whilst packing it, and I shippe...

ALL SELLERS NOTE - ebay price gouging buyers

doug@ebaybrian@ebay order today - pic 1 (shows 9.65 shipping paid)sales record page - pic 2 (shows usps 1st class selected)inside listing page - pic 3 (shows 1st class calculated shipping w handling charge)shipping labels page - pic 4 (shows shipping...

How to get a replacement

I’ve opened a return request as it seemed the only relevant option. I received a bin with a damaged lid; all I want is a replacement lid to be sent.The seller has accepted my return request and the return ‘label’ looks nothing more than their address...

Not happy with new shipping options - chosen for us by ebay

i'm not liking this new thing where ebay will choose which shipping options to show on my listings. The example they gave shows that they removed a much lower price option of fedex that takes a few days longer. Some buyers would prefer that, to save ...

Unregistered seller and shipping info

The seller of my product is no longer registered and I have an awkward tracking information. It is still inside the time range that I expect to receive my product. My question here is if anyone knows about the "n n" information on my tracking number....

USPS and "THEIR" Post Office Metrics!

This thread is mainly about USPS and "THEIR" metrics for the various Post Offices around the country. Where we live we are fortunate that within a 10 mile "driving"' distance we have no less then 10 different Post Offices we've used. There are a few ...

seller change his mind, did not ship and dose not refund

I won the bid and made the payment ( set bid 1333 gbp , won and paid 1220 gbp). This Monday (12th Aug 2019), I checked "My eBay: Purchase history" , the information shows that "Estimated delivery Mon, Aug 12 - Tue, Aug 13". However, I have not receiv...

Would I get negative feedback for cancelling and order because of an invalid address?

I'll make this quick and simple. I had a buyer purchase an item from me with what seems to be an invalid address. Whenever I tried to print the shipping label, it would come up with an error code. I asked them along the lines of simply fixing their a...

accepted a return but never received item

hello so basically i accepted a return on eBay due to a sizing issue, I agreed to take the item back however it was never sent and eBay then sided with me and said I would not have to issue a refund, however the buyer launched a dispute with paypal t...

Buyer Issued Refund Although He Didn’t Send Me Photos of Damage for USPS Reimbursemnt

I had a buyer request a refund for a pair of bookends he claimed were damaged. In his initial email, he acknowledged that they were packaged well but that he couldn’t find the piece that broke off of the damaged one. He also said that he’d accept a p...

Unhappy buyer not wanting to return item wants replacement on his terms

Hi again, Every now and then I do need to come here in regards to a customer and a suggestion on how to deal with a situation. That is the case here. I have sold a customer a copy of a clear vinyl record who wants a replacement. There were some color...