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Watch out for using UPS thru EBAY !!!!!!!!! Overcharged and had to deal with myself EBAY no help

Bought UPS label for a 12.26 lb desktop thru EBAY which only costs $22.54 from Florida to Oregon

 

Great

 

Then I took the label and desktop to local UPS store, they packed as fragile electronics for addtl $30, no problem

 

Problem arose after package delivered, UPS billed EBAY for over $44... which EBAY PAID even though I only bought 22.54 for the label

 

 

AFter over 1/2 hour on phone with EBAY and then 2 UPS reps, 

EBAY said UPS daid package we 32lbs  (WHAAT !!! 20 lbs of packing, I doubt it)

 

UPS can only give a CREDIT, which they did for $21

 

But not to get that $$$ I have to go to local UPS store and use their shipping label (which means no EBAY discount).

 

this is really bad!!!!!!!!!!!!!!!!!!!!!

 

Ebay said they could not work with the 3rd party as UPS already had the funds and I had to deal with it.

 

Once I get my Credit used, which I will when I sell another laptop, will have to ship UPS to get my $21

Will never use UPS thru EBAY again

 

Only USPS as I never have this probel with USPS, they take out money from pending payout immediately and do not adjust for weight difference 

 

At least in the past, that has been the case consistently

 

SO.....     W A T C H  ot as UPS FED EX etc all wait until pacakage is delivered, before they bill EBAY

and then can charge more than what you pre-paid for a shipping UPS label

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Watch out for using UPS thru EBAY !!!!!!!!! Overcharged and had to deal with myself EBAY no help

I agree it's a consistent problem with UPS. Hopefully your appeal will be approved. Good luck.

Message 16 of 19
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Watch out for using UPS thru EBAY !!!!!!!!! Overcharged and had to deal with myself EBAY no help

I'm dealing with a item that weighs 60 pounds but ups say it weighs 110 I was charged 1,514 when I placed a complaint no answer after 48 hours then 5 days no answer then I used ups again an I doubled check everything an same thing happened never use ups again 

Message 17 of 19
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Watch out for using UPS thru EBAY !!!!!!!!! Overcharged and had to deal with myself EBAY no help

Depends on the size of the package.

 

If it's on the larger side then it goes by dimentional weight and not actual weight unless actual weight exceeds dimentional weight.

Message 18 of 19
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Watch out for using UPS thru EBAY !!!!!!!!! Overcharged and had to deal with myself EBAY no help

Hi everyone,

 

Due to the age of this thread, it has been closed to further replies. Please feel free to start a new thread if you wish to continue to discuss this topic.

 

Thank you for understanding.

Message 19 of 19
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