Watch out for using UPS thru EBAY !!!!!!!!! Overcharged and had to deal with myself EBAY no help

[fltbuff72]

Bought UPS label for a 12.26 lb desktop thru EBAY which only costs $22.54 from Florida to Oregon

Great

Then I took the label and desktop to local UPS store, they packed as fragile electronics for addtl $30, no problem

Problem arose after package delivered, UPS billed EBAY for over $44... which EBAY PAID even though I only bought 22.54 for the label

AFter over 1/2 hour on phone with EBAY and then 2 UPS reps, 

EBAY said UPS daid package we 32lbs  (WHAAT !!! 20 lbs of packing, I doubt it)

UPS can only give a CREDIT, which they did for $21

But not to get that $$$ I have to go to local UPS store and use their shipping label (which means no EBAY discount).

this is really bad!!!!!!!!!!!!!!!!!!!!!

Ebay said they could not work with the 3rd party as UPS already had the funds and I had to deal with it.

Once I get my Credit used, which I will when I sell another laptop, will have to ship UPS to get my $21

Will never use UPS thru EBAY again

Only USPS as I never have this probel with USPS, they take out money from pending payout immediately and do not adjust for weight difference 

At least in the past, that has been the case consistently

SO.....     W A T C H  ot as UPS FED EX etc all wait until pacakage is delivered, before they bill EBAY

and then can charge more than what you pre-paid for a shipping UPS label

[fltbuff72]

Correction to a text statement....

EBAY said UPS said package weighed 32lbs  (WHAAT !!! 20 lbs of packing, I doubt it)

[yuzuha]

What were the dimensions of the package? Like the other carriers, UPS goes by dimensional weight, meaning that if the box is over a certain size, you will be charged a much higher price.

[1tuna]

this is a very common problem on ebay when sellers use UPS shipping with ebay

supposedly the amount shown for shipping is just an estimate until further checking

many sellers with a UPS account will tell you to get a UPS account to avoid this exact situation

I am unsure how you finagled a credit becaue most sellers get bupkis for a UPS overcharge

[donsdetour]

You got of easy, has seen some that run into hundreds...

Length width height.

Package size can cost you a lot more then weight....

They all call it dimensional weight...

Also seems some of the carriers lately see it is through eBay, and just hit em with more at the check point...

Of course I could be wrong about that intentional thing....

[glyph01]

The mistake was using actual weight and printing an eBay label first.

Next time...get the item packed up first.

Then, figure out the DIM weight (the size of your package), and then compare it to actual weight. (ie. 12.26 lb)

If the DIM weight is bigger, enter the DIM weight as the actual package weight for the eBay shipping label with the box size dimensions.

Your billable shipping rate is based on whichever is higher, actual weight or DIM weight.

Reference this guide on how to determine the DIM weight: https://ir.ebaystatic.com/pictures/aw/shipping/DIM_Weight_Guide.pdf

This is how it should be done whenever shipping with eBay UPS/FEDEX labels.

[glyph01]

And this is how the right weight is determined for what you enter as weight in the shipping calculator on sale listings so that your customers are charged the right amount of shipping for FedEx/UPS.

[jcollector1]

No UPS is actually overcharging LOTS of packages.  Happened to me twice in the past week...Ebay Cost said roughly 10 dollars for UPS for the items (That's really low & NO EBAY LIES there is not discount).  Same package 46x4x4 2lb's at my local UPS store to the zip was roughly 16.....I ended up being charged 21.50!   I am done using them through ebay there is some serious fraud going on  with UPS.

[maccnc11]

There are a lot of experts out there who are saying there are dimensional surcharges, well if I measure & weight  a package correctly, then where does the dimensional surcharge come from, that's confusing me, what I'm saying is if all is done correctly Why is it not factored in at point that I purchase my label, says I got a 6"x6"x48" package that weighs 11lbs. Why can't I get an up front price on that? What could possibly cause the price at billing to go up, if it is measured and weighed correctly?

[redmodelt]

Open your own UPS account and ship from there. Then you are the shipper of record not eBay. Maybe things have changed, but last time I shipped UPS, the shipping window took me to UPS and I logged onto my account there. 

Other thing to remember is that FedEx and UPS shipping cost are estimates not actual cost. Actual cost will not be charged till after the item is delivered and can be very different than what was shown on eBay. 

[musakrox]

Using ebay/UPS shipping is definitely a scam. Told me my shipping charge was $7.56 (buyer paid flat fee of $5.00) so that's 12.56 total for a poster that weighs less than a pound (10oz to be exact) shipped in a very light tube. Then UPS comes back and charged me an additional $12.95 totaling 25.51 to ship a poster! I sold the poster for $18.00 - so I am negative money on my sale! I will never use UPS w/ ebay again. Don't do it. I've been using ebay for 18 years. Never had this problem ever and that was the first time I used UPS through ebay.

[vaughn_industries]

UPS just tried to rob me for an additional $20.96 ... mailed a golf driver .. been a seller for 15 years . measured it box was under 48 inches .. i put 48 inches to be safe. then days after delivery , i get message , UPS says box was 55 inches !!!! you owe $20.96 additional !!!! i was on phone w customer service , i messaged the buyer .. who still had the box with the label still attached and sent me pictures with a tape measure PROVING it was under 48 inches which customer service could see . DO NOT USE UPS . THEY ARE CROOKS ON EBAY .

[ebooksdiva]

ZOMBIE THREAD FROM 2021

[wastingtime101]

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@vaughn_industries wrote:

UPS just tried to rob me for an additional $20.96 ... mailed a golf driver .. been a seller for 15 years . measured it box was under 48 inches .. i put 48 inches to be safe. then days after delivery , i get message , UPS says box was 55 inches !!!! you owe $20.96 additional !!!! i was on phone w customer service , i messaged the buyer .. who still had the box with the label still attached and sent me pictures with a tape measure PROVING it was under 48 inches which customer service could see . DO NOT USE UPS . THEY ARE CROOKS ON EBAY .

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Hi @vaughn_industries . Contact eBay customer service and ask them to appeal the cost adjustment with UPS.

[vaughn_industries]

oH I DID ! another 40 min of my life gone .. 🙄 They said they will , but this is a systematic Fraud being perpetrated by UPS .. they've done it to people on other shipping discount platforms as well . look it up .. This is Criminal imo. They should be held accountable .