The eBay Community

Ebay Closed My Refund Case Without Explanation – Seller Refused, No Appeal Option!

Hi everyone,I need help with a frustrating refund situation. Here’s what happened:On May 6, I requested a refund because the envelope arrived had a large tear on the back, and the purchased item was missing entirely.(possibly lost in transit or never...

sales in April

Did anyone other than me see a 40+% drop in sales in April? It was the worst month I have had in over 5 years.We sell Lego Duplo's and Barbie Clothes.

Question about sending offers for quantity more than one

In my selling account I have a listing with a quantity of 2 available. An interested buyer sent a message asking if I would accept $10 for one. I answered using the Send Offer button to say that I cannot go that low but I plugged in an offer of $13.5...

Resolution request, why so long?

I bid and paid for an item on April 20, 2025, it's ETA via USPS Ground Advantage was to be on the 28th., it is now Tuesday, May 7 and I still have not received it.Payment for the transaction was posted on April 23, 2025.As of May 6, USPS tracking sta...

Buyer Requesting Cancellation of Pre-Order item because they “Found it cheaper somewhere else”.

So I had an item listed that’s a preorder. Had it listed for a certain price with Best Offer. Buyer sends me an offer, I counter. He counters back, price was fair so I accept. 24hrs later the buyer wants to cancel stating “Found cheaper somewhere els...

Restricted to bleep trash support ebay!

These guys didn't even give me a proper explanation.They only exploited my tracking number and invoice and ran away.They made me waste about a week of communication after the MC011 message and now this is the response.I guess they want to steal $30,0...

Priority shipping fail. Refund?

So I shipped a bare root tree priority mail on the 28th of April. As of today tracking shows it’s not even out for delivery. If it arrives it will probably be dead. So what’s fair about me having to eat the refund? And yes it was packed properly.

auto bid shilling program

Item had zero bids. As soon as I bid I was out bid by 17 bids within seconds by same buyer. https://www.ebay.com/bfl/viewbids/205425823850?item=205425823850&rt=nc&_trksid=p4429486.m145235.l2565 Looks like seller is shilling own items. The person who ...