06-10-2020 06:29 AM
Has anyone had any issues with Media Mail in the past few months? I sell an average 1-2 movies a day. Three packages in the past two weeks have either shown lack of scans, huge delays, and another one that keeps looping between St Louis and Memphis. I have already had to refund $30 and I am looking at possibly having to refund another $47. Beyond frustrated right now with them. I am definitely using first class from now on.
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06-10-2020 10:29 AM
@joshua24fan wrote:
And Ebay doesn't seem to take this into consideration when rewarding the buyer a refund because of the USPS delay.
True. But, there is also a responsibility on sellers ... if risk is a concern for sellers, then they need to learn about high-risk selling behavior and make adjustments to lower risk.
We've known about the Media Mail problems for months. At this point, if a seller continues to use Media Mail during this pandemic, then they are effectively agreeing to occasional losses due to ultra-late deliveries.
06-10-2020 06:34 AM
06-10-2020 06:58 AM
As the lowest priority of all mail services, Media Mail always moves at the speed of honey for about 2-3 weeks around Christmas.
With Covid-19, mail volume over the last few months has been nearly the same as Christmas ... with fewer workers ... social distancing at USPS facilities ... and closed USPS facilities.
So, yeah ... slow Media Mail has been a frequent topic.
06-10-2020 09:47 AM
06-10-2020 09:52 AM
Media mail was always slow. Now it's even worse. Best not to use it.
06-10-2020 10:29 AM
@joshua24fan wrote:
And Ebay doesn't seem to take this into consideration when rewarding the buyer a refund because of the USPS delay.
True. But, there is also a responsibility on sellers ... if risk is a concern for sellers, then they need to learn about high-risk selling behavior and make adjustments to lower risk.
We've known about the Media Mail problems for months. At this point, if a seller continues to use Media Mail during this pandemic, then they are effectively agreeing to occasional losses due to ultra-late deliveries.
06-10-2020 11:43 AM
06-11-2020 05:27 AM
I'm waiting for a MM package that shipped on June 1st from FL to WI. It was in Chicago on June 3rd, now it's been stuck down there for the last 8 days... I also had a Priority Mail package shipped the end of May that took 9 days from NJ to WI. It went from NJ to Milwaukee, WI in 2 days, then they sent it to Indiana for some reason, then to Green Bay, then back to Milwaukee. Screw the USPS.
I haven't had any delays whatsoever with Fedex or UPS.
06-11-2020 12:44 PM
Honestly, I have encountered those sorts of problems with Media Mail for years. That's why I stopped using it a long time ago.
06-11-2020 01:12 PM
I collect dvd's. I use media mail all the time. I have noticed it has been slow depending on which US States it has to go through. Some I get in about 4 or 5 days. Or the normal 7 - 10 days. I also order other stuff and first class is slow to. The Northeast seems to be the States that are really slow. Right now I see a different mail person about every few days. I have seen pictures of post office's with packages stacked up. Read these board's. I have a package from April that the Post office claim they are still looking for. Too much going on for the post office right now. Which sucks for us.
06-11-2020 01:20 PM
@joshua24fan wrote:Has anyone had any issues with Media Mail in the past few months? I sell an average 1-2 movies a day. Three packages in the past two weeks have either shown lack of scans, huge delays, and another one that keeps looping between St Louis and Memphis. I have already had to refund $30 and I am looking at possibly having to refund another $47. Beyond frustrated right now with them. I am definitely using first class from now on.
Nope. I sell cd's shipped by MM and so far, no delays. Had one make it to Ca. to Fl. in three days. Have to give huge kudos to my local Postal hubs.
06-11-2020 01:30 PM
06-11-2020 01:39 PM
It's been significantly slower since the heath emergency. I stopped using MM for movies, as most DVD / Blu's weigh under 4 ounces in a bubble mailer.
06-11-2020 01:46 PM
06-11-2020 01:51 PM - edited 06-11-2020 01:52 PM
Not sure, I think they slowed MM even further myself. Even priority mail has been taking weeks for me in some cases.
California / LA area has been particularly slow for me.