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Shipping method change (as requested by an EBay buyer. )

I can’t believe an EBay seller just lost out on a 150.oo sale.     150 dollars is 150 dollars! 

From them i requested a different shipping method other than USPS , and the seller refused. 
I suggested either UPS shipping or FedEx shipping and I told seller right up front I will cover the upgrade charges.  My note to them was polite .

the seller refused .

i thought about it and thought about it … I figured it was inconvenient for them to travel to a different terminal, however I looked on a map of their town in the United States and there were three FedEx terminals in three different areas if their own town !

i live in a rural area with rough dirt roads and potholes, so there is no USPS delivery service here,  

I receive excellent and reliable service to the house by FedEx and by UPS right to my doorstep. 
I cannot figure out this particular seller, it says they’ve been selling for 21 years on EBay.

 

 

Message 1 of 17
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16 REPLIES 16

Re: Shipping method change (as requested by an EBay buyer. )

I would have happily changed it for the customer, but I can understand why some wouldn't be able to.  I only get 2 slots to put in different shipping options, wish there was a way to put more.

Message 16 of 17
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Re: Shipping method change (as requested by an EBay buyer. )

If it is going to put a kink in the flow of my business then I won't do it either.  Shipping a package UPS when you usually don't could add an hour and a half of labor and 15-20 miles of driving for some sellers.   If my wife didn't have UPS pickup at work then I would also say no to UPS requests as well.

 

I have also in the past encountered very long term sellers that have iron clad "worst possible way in the world to do it" shipping arrangements. I have seen ones who only use flat rate priority boxes regardless of size, value or type of item who purchase every label full price at the post office. I have seen others who take every single item to the UPS store and pay them to package it. 

Message 17 of 17
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