Shipping labels not working

[selsa84]

Trying to print label and it keeps reverting to UPS or FedEx even though that was not on option. Says buyer selected it. Any work around?

[monica-sells]

Almost sounds like USPS may not be available (as an option) for the buyers "ship to" address......

Used to be a way to check that, but I can't remember off the top of my head

maybe this:

https://firstlogic.com/tools/verify-address

[selsa84]

I ship to this buyer weekly. Never had an issue till this morning. It's 2 buyers

[ebooksdiva]

@selsa84 

Is it this item? 1924 FLORIDA - Southern Railway System MAP - ORIGINAL (28x17) MIAMI - TAMPA
You have FedEx ground or FedEx home delivery in your listing. 

[selsa84]

I've never offered that. On another one it only has USPS ground advantage but it also reverts to FedEx or ups

[ebooksdiva]

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@selsa84 wrote:

I've never offered that. On another one it only has USPS ground advantage but it also reverts to FedEx or ups

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Yes you did 

[stainlessenginecovers]

Regardless of what you have chosen, you can pick another carrier by just clicking the 'compare more services'. 

I just used shipping labels 5 minutes ago (8:21 am PST) and it worked (printed 3). 

[selsa84]

I wasn't doubting you. I said I've never used fed ex or ups. Never given that option. 

[selsa84]

I don't see the option for that anywhere

[selsa84]

On the other 1925 LA map it says ground advantage but reverts to UPS.

 

[selsa84]

This one also says ground advantage but keeps reverting to UPS when I put in measurements.

 

[monica-sells]

Doesn't mean the buyer didn't change the ship-to address. Did you verify it is the same as previous orders?

Could be a possibility.

[selsa84]

Same address. It's now doing this to all labels even though it says ground advantage 

[monica-sells]

I am out of ideas....I just used it (desktop) and it was fine. (I chose a non-default method, too)

that is why i have multiple sources for shipping labels. Redundancy is my savior...LOL

It would be interesting to import (integrate) this order into Pirateship and see what options you receive.

[selsa84]

Everytime they update something I get weeks of tech issues.