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Shipping fee

So I sold an item for 37.54 plus shipping. I chose the option to print the shipping label through eBay, which was about 8.50. The customer paid for the shipping extra, but it took that fee out of the 37.54. At the end I only had 28 and change available. What happened to shipping money the buyer paid? Why did it take away from my available funds?

Message 1 of 16
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15 REPLIES 15

Re: Shipping fee

The same thing happened to me!

Message 2 of 16
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Re: Shipping fee

The buyer pays you for the shipping, you then pay for the label. You can go to your account or sellers hub to see all charges.



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“Never pick a fight with an ugly person. They don’t have anything to lose.” ~Robin Williams
Message 3 of 16
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Re: Shipping fee

@paisac_21 

 

This question comes up all the time, because many sellers don't realize how the fees and shipping charges work so a quick break down:

 

You sell an item, lets say it sells for $100.

You charged for shipping, lets say that's $10.

And there was tax for the buyer according to where they are, lets say that was 6%, so $6.

 

eBay totals that for $116 and then takes their % (depending on category) from that entire total.  There is also a $0.40 transaction fee.  These fees they charge are for allowing you to sell your item on their platform.

 

Then you buy a shipping label, lets say again, it was $10.  So you got paid $10, you spend $10, the shipping was covered.  The Taxes are collected and paid by eBay.

 

In the end:

 

You pay for the shipping and any eBay fees based on a percentage of the entire sale.  If you use any promotion of your item, those fees are on top of the rest of the fees charged for your item's selling total.

 

Things you can do:

 

When offering shipping costs, charge retail rates but pay eBay discounted rates. This can help offset some costs.

 

And if you offer free shipping, its only free to the buyer.  You still have to pay for the shipping.  Be sure to bake in costs for shipping and fees when you are figuring out what price to sell it for.

 

Other than that, that's about all there is too it.

 

On average, expect about a 30% difference between what an item might sell for including shipping vs what you will get after paying for fees and shipping.

 

The cheaper the item, the less your margin is.  Many things are very difficult to sell for less than $5 dollars here.  I see DVD's for example.  Even at 6.99 with free shipping, I might make $1 to 1.50, depending on shipping.  But if I sell several to the same buyer in one order, I may get above $3 per movie.

Gator08041971  •  Volunteer Community Mentor 2024
Member of eBay since 2000

Message 4 of 16
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Re: Shipping fee

The buyer pays you the money to ship the item.

You use that money to pay for the shipping label to pay the carrier to deliver it.

Have a great day.
Message 5 of 16
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Re: Shipping fee

@paisac_21 

 

I see this item you sold recently:

 

gator08041971_0-1743369959136.png

 

 

Now its showing me the shipping I would pay if it were sent to me.  But here is how it would calculate out:

  • $37.54 for the item
  • $10.41 to ship it to me.
  • 6% tax for my location on the item = $2.25
  • Total is $50.20 for my total.

 

eBay will then take:

  • $2.25 and send it to my state
  • $0.40 for their "transaction cost"
  • $7.53 for 15% of the entire sale (handbags are 15%)
  • And lets say the shipping is what you paid above at $8.50.

So that means that:

  • 50.20
  • -.40
  • -2.25
  • -7.53
  • -8.50

 

$31.52  -That is what my math shows you making in that case.  Yes this is more than you say you got, by about $3 dollars.

 

However that doesn't take into account what your buyer actually paid for shipping, or if their tax was a different amount.  Nor does it take into account any promotional advertising you might have signed up for.

 

Now.

 

You can use this link to review your transactions to see what the details are of the sale and what you paid:

 

https://www.ebay.com/mes/transactionlist?sh=true

Gator08041971  •  Volunteer Community Mentor 2024
Member of eBay since 2000

Message 6 of 16
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Re: Shipping fee

this screebshot may help explain it....

shipping in and out.jpg

 

1 is what the buyer paid me to ship the item (included with the total sale funds)

2 is what I paid out to USPS for shipping label from the funds for this order.

Message 7 of 16
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Re: Shipping fee

@captkirck 

 

see my post explaining it.....hopefully that helps

Message 8 of 16
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Re: Shipping fee

"So I sold an item for 37.54 plus shipping. I chose the option to print the shipping label through eBay, which was about 8.50. The customer paid for the shipping extra, but it took that fee out of the 37.54. At the end I only had 28 and change available."

 

Sounds about right.  Even though the Final Value Fee (FVF) percentage for most categories is 13.6%, I do a rough mental calculation for net earnings as 70% of the listing or sale price.  In your case, you accepted an offer of $37.54 on your $40.00 listed price.  $37.54 x .7 = $26.28.  Thus, you actually received a little more than I would have estimated.  

 

"What happened to shipping money [$8.50] the buyer paid?"

You  used it when you bought postage through eBay.  

 

"Why did it take away [$8.50] from my available funds?"
Those $8.50 were available for you to use specifically to buy postage, which you did.   Those $8.50 were required by and accepted by the US Postal Service before they would agree to deliver that bag to its new buyer.    

 

Take a few quiet minutes to think through this process.  I think it will all make sense to you eventually.  

Message 9 of 16
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Re: Shipping fee

Yes, clear as mud. In my opinion, (and it seems, the opinion of many here) sales tax and shipping costs should not be considered 'profit'. And in my transaction, I did not get a discount on the label. 
If, in the future, I'll just not use eBays 'convenient' label offerings.
It's like something taken from the book of Bernie Madoff.
Message 10 of 16
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Re: Shipping fee


@captkirck wrote:
Yes, clear as mud. In my opinion, (and it seems, the opinion of many here) sales tax and shipping costs should not be considered 'profit'.
Its not profit....it's part of the total sale
And in my transaction, I did not get a discount on the label. 
Then you did not set up your shipping properly
If, in the future, I'll just not use eBays 'convenient' label offerings.
The shipping label pricing on ebay shipping labels are competitive with Shipstation, Pirateship and any other 3rd party vendors.
It's like something taken from the book of Bernie Madoff.
Not even close......and with this ludicrous statement you struck a six-figure nerve with me....
 
Helping you see through the mud.....

 

Message 11 of 16
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Re: Shipping fee

My apologies. I was 'JK'. I didn't mean to hurt your feelings. Obviously you can't take a joke. But just look at this thread. I'm not the only one confused and annoyed by eBay's complicated and convoluted fee structure.

We don't need to use eBay. I get that. There's always the competition we go to to sell our junk. 

As Tom Petty would say: 'Time to move on'.

Message 12 of 16
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Re: Shipping fee

Good question! 

Message 13 of 16
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Re: Shipping fee

@captkirck 

 

How did you ship the package you didn't get a shipping discount on? If it was shipped through USPS Media Mail packages shipped through this service don't get a shipping discount.

Message 14 of 16
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Re: Shipping fee

UPS (I thought eBay discounted all couriers). Obviously just USPS.

 

Message 15 of 16
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