04-30-2021 07:32 PM
What's the easiest way to correct an item that was shipped to the wrong address. More so, I accidently put the wrong label on two packages. So, each buyer got the other's item.
Please tell me I'm not the first to do this! Help!!
04-30-2021 07:52 PM
1. Have them both make a return request for item not as described and you pay for return label and refund upon return and let it go at that and relist.
2. You can have each buyer ship the orders to each other, reimbursing them for the postage, but be ready to risk one buyer going rouge not doing what they supposed to do, getting both their item and the other party’s item so you’ll have to refund in full the buyer who was accommodating.
04-30-2021 07:54 PM
And 3. Change up your order processing so this does not happen again. Errors cost money and seller demerits.