Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

refund overage on postage

I want to refund postage overage How do I go about doing this

USPS First Class Shipping Option Disappeared

Hi. I ship most items USPS first class and am trying to list an item. The first class shipping option is not on the list? Any suggestions? Thanks!

Seller is not responding to my messages and ebay money back guarantee is going to run out.

I'm in a sticky situation here, I bought a PC on the 2nd of July and the estimated delivery date was July 8-July 12. It is shipping from New Orleans and I live in Austin, so it shouldn't take a long time. I still haven't got the package and the selle...

Adding business logo to shipping labels & packing slips

I sell comics regularly here. However, I haven't been able to add my business logo to labels purchased through Ebay. Is it possible to do that? Also, I haven't figured out how to edit packing slips to include the logo. I don't have an Ebay store. Are...

How can I find out if the order # has shipped

How can I find out if my order has shipped

paying for shipping

What is the time window for being able to pay shipping costs from the buyer's payment before you have to pay it from Paypal? I sold an item on Sunday morning and when I went to purchase the shipping label Tuesday morning I got a message that even wit...

Resolved! Envio falso

I bought some $90 binoculars, they appear as delivered by the USPS carrier, but it was not like that, they never delivered them, but the most serious problem was from ebay, they did not help me at all, I do not see coordination in that área, of custo...

Slow Shipping/Stalled times

Any one else having Issues with orders taking more time than usual or stalling for days in one place? Mail is extremely slow first class and even priority. so far none of my buyers have complained. Is USPS having computer or labor issues? Any one hav...

Shipping /Invoice Nightmare!

Oh, Boy! This may take a while!I had a guy buy an item from my ecrater stuff (also listed Here), then he Came Here and bought Two More (Star Trek slides/prints) and Paid for them Individually! As I was filling out the shipping forms, I noticed that t...

how do you revise an order when buyer paid? the shipping was more than agreed They said theyd pay$25

they agreed to pay the extra shipping on item and asked me to send them a billing request for the extra $25. How do i do this? I tried the help from operator and im not good with computer all i need is to invoice him and theyll pay, thanks for youre ...

GSP shipping to NZ

Hi all! I have ordered an item from the US being shipped to AKL, NZ. It is showing as ‘handover to airline’ at o’hare airport/Chicago for a week now. Is this standard? I understand there must be delays with the pandemic etc but it seems quite long. I...

Shipping label margins gone again

Anyone else having the problem of the shipping label margins having disappeared AGAIN? A couple of weeks ago, my shipping page changed again, this time without warning and without the option to go back to the old page. No biggie, except now the optio...

Global Shipping program shipped the wrong item

I sold an antique Bank that shipped through the global Shipping program. The invoice was filled out by the manager in Kentucky stating that the item was an antique Bank, however the buyer did not receive a bank. He received some signatures and memora...

Resolved! New requirements to ship liquids (in particular, perfume).

Hello, at the time I had packaged a full perfume bottle, the USPS required that the box have the mark "ORM-D Parcel Post" to note that it must be shipped ground only. I just happened to do a quick Google search to remind myself about this marking and...