Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

wants to affiliate with ebay

Hello ebay, I have a local business of Portable Oxygen Concentrators,now I wants to convert it in a wide range and wishes to affiliate with ebay.Can is it possible?guide me plz....

Resolved! Shipping Promo not Working across Listings

I have combined shipping and free shipping over 35$ advertised on my listings. I sell fly fishing flies so frequently buyers will buy multiple items and several different listings. However, this rule seems to not go into effect when multiple listings...

Resolved! Shipping to Brazil

Help! A customer asked about the shipping charges to Brazil. The item is listed with the Global Shipping Program, however, Brazil does not appear in the drop down menu. Any reason why this is occuring? I'm selling a vintage water pitcher. Thanks!

USPS very SLOW DELIVERIES a cause for damaged items

Both items were well wrapped, double boxed, and both items (sold to different buyers and parts of the US)arrived 3 to 4 weeks late and damaged. I rarely, until these events, had any problem with damaged items that arrive on time.I blame USPS's very l...

USPS returns item, buyer blames me

What happened when this inexpensive pendant arrived in her PO box, I have no way of knowing. But after sitting there for 6 days, USPS decided to return it to me. Again, a mystery. Now buyer is mad at me, because she thinks I should refund her, even t...

Resolved! Standard Envelope: How to TURN OFF combined shipping? eBay: Here's 91 cents to ship 7 ounces. kbye

Aaaaaaaarg! eBay: "Let's make an innovative envelope option that is priced below $1 but can't exceed 3 ounces. "also eBay: "Here's $ 0.91 to ship your 7 ounces of postcards to this one address, that'll be $4!" Has anyone figured this one out? Looking...

Resolved! Item shipped TO China has not arrived, tracking doesn't show it, buyer has opened a dispute.

Hi all. I'm a longtime (20+ year) eBayer but not a pro or power user, feedback in the 300s, all positive, maybe a quarter of that as seller. I sold an antique photographic lens to a buyer from China, for a surprisingly high price. Another bidder had ...

Resolved! Return Request

Hi Everyone,I got a return request on a 2020-2021 two year planner that I sold.This phrase is included in the listing:Free Shipping / No Returns.THIS IS A 2020-2021 PLANNER AND IS GOOD FOR 1 YEAR (2021) ONLY.PURCHASE OF THIS ITEM MEANS BUYER ACKNOWLE...

Tracking Numbers

I ship lots of small envelopes just with stamps does E-bay count these as unshipped

Resolved! USPS shipping issues (Awaiting Delivery Scan)

I shipped an item out on July 24th, 2021. The shipping process was going fine until the end. I saw on eBay that the item was out for delivery, so obviously I would be excited because it’s one of my first sales, and I was about to get paid. However, t...

International Shipment to Ireland Was Lost by DHL/Ebay..Now I'm Out $800

This is just more of a complaint post than anything else. I shipped a golf bag to Ireland back on May 20th via GSP. The item arrived in DHL eCommerce in Compton, Ca where for some reason it was deemed "Overweight" with a "Returning to Sender" message...

Global shipping guarantee on shipping?

I was contacted by an international buyer who says they haven't received their item. The last update was July 1st, and it was somewhere overseas. Does ebay offer some kind of guarantee with international shipping? Or am I screwed out this money from ...

Resolved! eBay & seller won’t give me a refund :(

Hello, I don’t know what to do right now - so I just joined the eBay community to ask y’all. Recently, I purchased a K-pop album (NCT 127) and I didn’t think much about it. But when it arrived, my package was already opened and I only received the p...

Initiated a return request and the seller gave me the completely wrong address.

Hello! I opened a return request for a figure as it turned out that the item was a bootleg, (one indicator was that it smelled strongly like slray paint.) The seller accepted the return and gave me an automated ebay return label and I shipped the ite...

A week or more for a seller to send out the item.

I see this happening more and more. Seller waiting a week or more to send the item out. Could this be due to managed payments? Could this be one of those who wants their money in the bank account before they ship? And if the buyer files a INR a day o...