Sending return without eBay label

[jbru7061]

I sent a small item back to the seller without eBay label. When I visit the return page eBay keeps asking me to print the label before it's too late. How do I specify that the item has been sent? 

[mr_lincoln]

@jbru7061   The eBay supplied label provides the tracking number so they can monitor the return status.  You need to get the tracking number off the reciept you got from the post office.  Its a long number BUT you only want the last 22 digits.

I have not done a return but I think there should be a place for you to update the tracking number and you should definitely message the Seller with the tracking number so you are on record with that information.

[jbru7061]

I don't see the place to update return information other than printing the label.

[cream_couture]

I had something similar happen recently. I had to call ebay to give them the tracking number and have them input it. 

[blu_owlie]

You should be able to click "mark as shipped" on the return page where you can enter tracking information.

At this point you'll be lucky if you get a refund. There's no proof that you sent the item back to the seller.

[a_c_green]

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@jbru7061 wrote:

How do I specify that the item has been sent? 

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There should be some place within the dispute/return area where you indicate that the return has been sent, but you will need to upload the tracking number for the label that you bought, not the number on the label that eBay sent to you.

[jbru7061]

"There should be...", "You should be able to...", etc. Folks, if that were true I wouldn't have posted my question.

[ga-8370]

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@jbru7061 wrote:
Folks, if that were true I wouldn't have posted my question.

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Append your return ID number (10 digits, starting with "5") @jbru7061 to the end of this URL:

https://www.ebay.com/res/Case/ReturnShippingDetails?id=

For example, if your return ID number is 5432154321, the the URL would be:

https://www.ebay.com/res/Case/ReturnShippingDetails?id=5432154321