Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Ebay and Fedex Partnership as I have experienced it

Ebay gets a reduced rate from FedEx, in return Ebay blocks you from filing an insurance claim if your item is lost or damaged. It is a total fraud and a scam. Please do not buy Fedx shipping through Ebay. They will probably remove this post because i...

Expensive Item Mailed To Wrong Customer Who Won't Return

In all these years, ive never made a mistake of these epic proportions. Pretty sure the answer is you are screwed but if anyone has an alternative idea, please let me know! Sold a $200 item and shipped it out. I accidentally reprinted the label from ...

Returns

I have been going back and forth with eBay via the Philippines and email since I cannot get anyone from the USA to contact me regarding a return that eBay initiated by mistake and refuses to take responsibility. Somehow the buyer bought the item on N...

Buyer asking for return on item

I sold a used washing machine control and have received a request for refund on it. I had it set as "No returns" but you know how that goes. The seller requested the refund due to it being defective, saying that the unit won't shut off. I have been a...

Best thermal adhesive shipping label printer

What thermal printers would anyone recommend for use with ebay shipping, stamps.com etc. I definitely want adhesive labels, and would like to have a wireless option as well. thanks!

Resolved! buyer return request

Cheers!is that I want to be guided in relation to an item that I sold on November 14, 2019. The buyer received it on November 18, 2019. Today I receive a notification that the customer wants to return the item, because it is not equal to the listing ...

Parcel Shipment Detail

May i know where the shipment, seller contact?Seller pena-shop-japan2(1476 )have left a message said that Order number : 15-04033-30786item ID : 264161766642Estimated Delivery Date : Nov 03 - Nov 11But now already end of Nov, didn't received yet! Ple...

Why is the shipping cost higher than calculated when I go to print the label?

Hello. I have just started selling again after about a 6-year gap, but so far everything has been fine, shipping-cost wise. The amount the buyer pays for shipping matches the amount shown as the shipping cost when I go to print their label. Until tod...

Item delivered after refund

Hi all.I sold goods to a buyer for 439usd.Are 21 items 20-30$ each and generally I ship for 9usd registered.But for orders over 300 I ship via DHL so I added the difference at my cost and shipped via DHL.Address was a PO Box.They asked him to arrange...

buyers getting refund for item not received case leaves sellers open to abuse by dishonest buyers

I have been getting a number of buyers claiming that their item has not arrived, however, unless I have a business account or pay for tracked service via royal mail I cannot prove the items have been delivered. This i feel leaves the private sellers ...

Can't Tracking SpeedPAK

Dear Ebay team, please check all my order.I don't know where is all of my order now

GSP shipping charges

So... when someone purchases something through the GSP, how are the shipping charges calculated to their address? Is it done based on listing information or are they sent an invoice after the item is delivered to the GSP processing center and they ca...

ebay shipping supplies 4" cubes and bookfolds oh my

Can we hope to see 6" cubes in the future? Don't see much in the way of "holiday' supplies though. Although the 8" cubes are back in stock.

Shipping options

I am new to eBay. How do you determine how much to charge for shipping? I won't know the dimensions of the box when I am first listing an item. Do most sellers charge a flat rate or offer free shipping? It seems too complicated. I will only be sellin...

Item Damaged In Shipping Internationally

I shipped a PS4 Pro to Mexico and while at the post office asked if they had a bigger box to put it in. It was in the original packaging with all the protective elements. They told me they didn't have any bigger boxes and assured me it would be fine....