Shipping

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Concerned about International parcel...

So I had an item listed, which was a bit on the expensive side (at least most posters would say it was). A guy in Germany contacts me, it turns out he bought from me before without incident, and he wants me to add shipping to Germany on the listing s...

Resolved! lost top rated discounts because to slow shipping??

I can't believe it. I have been a Top Rated seller for years now. As soon as an item sells, I print the label that night or 1st thing the next morning. I run to the Post Office at lease 4 days a week. I looked at the list of 'slow' shipping items and...

FEDEX SHIPPING NOT FOR ME

I know now never to ship using FedEx. I shipped a package with them and they damaged it and posted. I filed a claim after refunding to the buyer. They destroyed the package did not deliver it at all and denied my claim that it was their fault. I call...

Resolved! boxes for Media mail?

So i have a simple question. right now in my hands i have small flat rate box that i like to use to ship out cds , is possible to use Priority mail small flat rate box with meida mail? current have no paddle bubble mailers that can use with cds and d...

Declined a return of a modified item, then later buyer claim they did not receive the item

I sold a car grill and later buyer said the grill does not fit their car. I explicitly stated to double check the fitment, because I do not accept a return due to wrong fitment. I was still going to accept the return, until the buyer said they alread...

Shipping Estimate Dates Incorrect

Another glitch found today in shipping. On our listings offering USPS Flat Rate, and FedEx Ground/Home Delivery it's giving the following estimated dates:USPS Flat Rate Medium Box: Guaranteed by Fri. Nov. 01FedEx Ground or FedEx Home Delivery: Guaran...

Am I in the wrong (as buyer of "for parts not working")?

Hi, I made my first big mistake as an eBay buyer in 10 years, or so. I bought two computer parts (CPUs) that were listed as for parts, not working, but had possibly ambiguous descriptions. Neither of the descs said flat out they were tested as broken...

How do you get Ebay to update tracking information.

An item I sold was shipped. The USPS site shows the item was delivered but Ebay still shows it is out for delivery. How to I get Ebay's tracking info to update with the correct info on the USPS site? Thank you.

Help! Customer Mail Was On Hold For Trip But Package Is Coming Back To Me!

I noticed through checking on tracking that a customer's package is coming BACK to me. The customer was on vacation and claims they had their mail held with the USPS. How do I get it back to the customer without any further cost?

Packing slip error message

Anyone else not able to print packing slip. Receive message "not your fault, it's ours". Haven't tried printing label. Is either function working? Thanks for any input.

Buyer requested a return after using it and claimed it’s damaged.

Hello, I need some advice please. My buyer just requested to return an item which was delivered 28 days ago. My posting indicates no return. He claims the item is damaged and not normal. It’s a camera lens and there’s condensation formed inside the l...

Would you send these packages now?

Happens all the time with me. Buyer doesn't provide a complete shipping address (missing unit or apt number). You google map the address to verify it's a building or huge complex. You message the buyer warning them that the package will not deliver s...

I am done using Fedex.

They seem like a cheaper shipping option, then they tack on a ton of fees.I mailed an item that was supposed to be around $20 Ground..and they stuck a $16 "Address Correction Fee" Making the total around $37.I mailed it to the address listed on the s...

paypal taking shipping charges out of my checking and paypal account.. double dipping...anyone else?

Noticed a lot of ACH debits to my checking account this month from PAYPAL... even though I paid the shipping charges with paypal balance.... any one else. Please ck your accounts.... paypal says its a "glitch"... watch your accounts.

Ridiculous shipping rule

I sold an item and the shipping was calculated. Buyer paid $2.80 for shipping. When I printed the shipping label, it cost me $4.98. I called eBay for an explanation. I was told I entered the shipping weight wrong. I've only be doing this way for over...