Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

The new coronavirus cannot be transmitted through goods manufactured in China or any country reporti

Even though the new coronavirus can stay on surfaces for a few hours or up to several days (depending on the type of surface), it is very unlikely that the virus will persist on a surface after being moved, travelled, and exposed to different conditi...

how do you appeal a decision?

i see some things it says include in appeal, but what do i actually need to do? ebay royally screwed up on 2 cases and i want to appeal the decisions.

Is anyone having trouble shipping to Canada? Tracking says departed Vancouver on Feb 11

I shipped this back in February and it still hasn't reached it's destination in Canada. When you track it the last entry says Feb 11. Has anyone else encountered problems shipping to Canada recently? Does anyone have any ideas about who I can contact...

Would Coronavirus be affecting intl shipping apart from China, Italy, etc.?

I ordered an item from the UK to ship to the Midwest US that shipped out in February. I still haven't received it, but as the last estimated arrival date is March 16, I'm not too incredibly worried, except that the coronavirus panic might upset shipp...

Is it safe to buy an item to get forward shipped?

So a few days ago, I wanted to get some figures that were on ebay, but the sellers won't provide international shipping and I didn't want to wait in case another person buys them. So I eventually found a forwarding service that can buy the items. The...

IT'S REALLY IMPORTANT THAT EBAY CHANGES THE SHIPPING TIME TO 7 DAYS DURING CORONAVIRUS

I called ebay today to discuss extending shipping time to one week. They said he would not have a strike against him for extending the shipping day to 5 days instead of next day shipping which is his normal routine. I am very concerned for my husband...

Seller canceled my order and eBay asks me to agree t o cancellation.

I ordered an item from NEWEGG and the order has been canceled few days later because of "unconfirmed address". I contacted the newegg support center and they told me that I would be refunded in 3-5 business days. Today I received a message from ebay ...

Fed Ex Charges

When did Fed Ex Start charging twice the weight amount when delivered/

Buyer lied about product I sent him, gets full refund and get to keep product?!

I sold a lens to someone recently. I had previously purchased that lens on ebay from another seller. It was in excellent shape. The lens is an older lens, but it's in perfect functioning order. I took several photos of the device. The buyer received ...

Resolved! Altering or Modifying USPS Priority Mail Boxes

I have often combined or telescoped two Priority mail boxes so that a large item will fit and placed the correct postage label on the box, Yesterday, for the first time, a buyer's item was returned from a postal facility with this sticker: While I su...

Received damaged item

An item I sold was received damaged in the mails. The buyer wants his money back. How do I proceed? Should eBay or the Post Office refund the buyer? How do I go about collecting for the damage? What is the procedure? Any advice would be appreciated.

Calculated Shipping Isn't Working For Me

Hi, I am a long time ebayer but this is the first time I've tried to use calculated shipping. Ive heard from a bidder that the calculator wont give results. (I then tried it myself and was unsuccesful too). I've entered the shipping service, Fed Ex, ...

FREE SHIPPING PROBLEM WHEN USING TEMPLATES

Anyone else having problems with "free shipping" being flagged automatically when using someone else's template? It used to be, when you used a template to list an item, you had to determine if you wanted free shipping or not on your listing. Now, wh...

Which shipping calculator is accurate, if any?

I searched this forum and found that eBay's shipping calculators have been missed up for a long time. I'm posting to ask what whether anyone knows reasonably efficient ways to get accurate shipping estimates. I just had occasion to calculate the ship...

How can a seller combine shipping on "buy it now " listings

I want to purchase 3 lots from a very new seller but I don't want to pay the cost of 3 separate shipping fees as they are literallly lots of 3 or 4 movie photos so easy to combine. I am ok if they want to add a little extra but not 3 times plus tax. ...