11-08-2022 03:58 AM
Hi i have a return from a lady in Germany she has taken out a case for it to be return to me Ebay are saying i have to upload a label and send it to her. Which is fine but how do i did it it is not very helpfull but want to get it sorted please help How do i buy the label? Thanks
11-08-2022 10:12 AM - edited 11-08-2022 10:13 AM
How would you provide a return label issued by the buyer's post office? US sellers cannot provide a return label for an international buyer and eBay knows this. You would have to send the buyer return shipping money and that could be difficult.¹
11-08-2022 10:28 AM
If she paid with paypal and if they still have that program where they reimburse Buyers for a return they have to do then it would help you and the Buyer. I had that happen where it was bad item and I had to retrn overseas and paypal reimbursed me for the cost. ALl I did was upload the receipt. You might want to look into that.
You can also just ask the Buyer to send you a receipt and reimburse them separately.
11-08-2022 11:23 AM
You send her the shipping funds through Paypal.