Seems odd that eBay would change address in checkout from given...

[jgrit]

...shipping address on purchase page. I am talking about purposely leaving out apt number (apt. 19e).

[bonanza125]

Buyers are responsible to have correct shipping address. Ebay has nothing to do with that. Your assumption is incorrect. So you are selling something and the buyers shipping address doesn't have the Apt # on it? The buyer needs to edit and type in there Apt # at check out. 

[broto_64]

You can either...

a) manually edit the address and add the apt number
b) buy and print the label and ship it - Undeliverable parcels will be returned to the sender as the buyer loses buyer protections under the MBG.

[jerseyboymusic]

Each of us are responsible for keeping our addresses updated... not Ebay

[krazzykats]

I’d write the apartment number below the label using a black marker.

ᓚᘏᗢ

[dhbookds]

How do you know it was left out?.....I mean how do you know what it was supposed to be other than on the shipping label?  Did the buyer inform you?

[jgrit]

Buyer did have correct/complete address - ebay wrongfully changed/shortened it.

[fern*wood]

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@jgrit wrote:

Buyer did have correct/complete address - ebay wrongfully changed/shortened it.

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How do you know this or where did you see an apartment number?

[a_c_green]

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@jgrit wrote:

Buyer did have correct/complete address - ebay wrongfully changed/shortened it.

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It wasn't eBay doing that, but the USPS. eBay passes along the buyer's Ship To: address to Pitney-Bowes at the time you purchase the label, and what comes back for printing has been verified against the USPS database.  (This is how, for example, a buyer's 5-digit ZIP code gets magically expanded into a ZIP+4 at printing time.)

You might try validating this yourself directly at USPS.com. Go to their ZIP Code Lookup page, plug in the buyer's address as received with the payment, and see what comes back. It might be that either their street address isn't recognized as an apartment building, or whatever form of apartment number they provided didn't match what the USPS knows about the units in that building.

[caldreamer]

Thank you for sharing and bringing this to my attention.   I will be sure to double check labels to make sure EBAY is leaving off apartment numbers.

[albertabrightalberta]

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@jgrit wrote:

Buyer did have correct/complete address - ebay wrongfully changed/shortened it.

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That's not possible.

[soh.maryl]

How do you know this? 

[a_c_green]

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@soh.maryl wrote:

How do you know this? 

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When you first see an image of the Shipping label that you're about to print, you can sometimes see changes as compared with the address showing on the Shipping form, the address that the buyer provided with the payment.

Those changes are a result of the address lookup in the USPS database that's performed behind the scenes as part of the payment process. Minor changes will just slide on through, but if something goes seriously wrong, you'll get an error message and no label purchase will occur. It's not clear exactly what the differences were in this case between what the buyer provided and what eventually showed up on the label.

[bonanza125]

"Buyer did have correct/complete address - ebay wrongfully changed/shortened it."

It's on the buyer not Ebay. Did the buyer tell you this? If so then your response would be they need to contact Ebay and fix the issue themselves. You are assuming that the buyer is giving you accurate information as in they may not be filling out correctly or mistakenly forgot it but telling you different.. I send to apartments all the time and haven't had this issue. 

[inhawaii]

Ebay doesn't "change" anything.

They go strictly by the address that the buyer provided to them.

If you'e missing an apartment number, that means the BUYER left it out.