eBay

hgitner · ‎02-07-2019

So i am a bit confused.... we are heavy ebay sellers, a philatelic company that ships items with postage stamps instead of ebay labels.... also we often ship small single items without tracking..... am i wrong in thinking ebay punishes sellers who do not use the ebay labels? i cannot get a scan sheet, we go to the physical post office 2X a day to ship.. we get tracking, but no scan sheet.. post person said the only way to get one is purchasing online labels....

When i look at the stats it says " no carrier scan sheet " i am punished in my seller levels for not having a scan sheet... i cannot rise above 80%.. lower seller levels + higher fee %... all our other numbers are good..

**bleep** me off.......

dtexley3 · ‎02-07-2019

@hgitner wrote:
So i am a bit confused.... we are heavy ebay sellers, a philatelic company that ships items with postage stamps instead of ebay labels.... also we often ship small single items without tracking..... am i wrong in thinking ebay punishes sellers who do not use the ebay labels? i cannot get a scan sheet, we go to the physical post office 2X a day to ship.. we get tracking, but no scan sheet.. post person said the only way to get one is purchasing online labels....
When i look at the stats it says " no carrier scan sheet " i am punished in my seller levels for not having a scan sheet... i cannot rise above 80%.. lower seller levels + higher fee %... all our other numbers are good..
**bleep** me off.......

Are you sure the message isn't "No Carrier Scan"?

Member of the Grumpy Old Man crew

hgitner · ‎02-07-2019

yes it is " no carrier scan "

buyselljack2016 · ‎02-07-2019

Are you uploading the tracking # to 100% of your sales????

dtexley3 · ‎02-07-2019

@hgitner wrote:
yes it is " no carrier scan "

So if you want higher percentages you have to buy tracking. You can raise your shipping cost to cover that cost but I realize you sell in a highly competitive category. The savings you have from shipping with stamps is probably greater than the cost benefits of Top Rated Seller.

Member of the Grumpy Old Man crew

hgitner · ‎02-07-2019

yes the savings is tremendous using stamps, and i do upload track #'s 95% of the time, but i get dinged for " no carrier scan..... Ebay is tough and i work hard trying to keep everyone happy..... and we know that never works ! LOL

dtexley3 · ‎02-07-2019

@hgitner wrote:
yes the savings is tremendous using stamps, and i do upload track #'s 95% of the time, but i get dinged for " no carrier scan..... Ebay is tough and i work hard trying to keep everyone happy..... and we know that never works ! LOL

I'm confused, stamped letters DON'T receive tracking numbers unless you pay extra (about $2 I think). If you aren't paying for the tracking then whatever you are entering isn't seen by eBay as a valid tracking number.

Member of the Grumpy Old Man crew

no_zero369 · ‎02-08-2019

Yeah, the "game" these guys play in order to have a Tracking number uploaded is to use the order number or item number as the "tracking number." I got one this way recently - could not figure out what was the tracking number as it brought mo search results. Only on receipt of a stamped envelop was I able to look around figure it out.

dtexley3 · ‎02-08-2019

@no_zero369 wrote:
Yeah, the "game" these guys play in order to have a Tracking number uploaded is to use the order number or item number as the "tracking number." I got one this way recently - could not figure out what was the tracking number as it brought mo search results. Only on receipt of a stamped envelop was I able to look around figure it out.

There's no payoff to the "game". If the buyer files INR they lose because the tracking number is in valid. If the buyer doesn't file INR the seller still get hit with lower validated tracking and higher late shipment percentages.

Member of the Grumpy Old Man crew

fern*wood · ‎02-09-2019

If you use stamps there is no tracking, there is no tracking number to upload, there is no need for a scan sheet or scan of any kind since there is nothing to scan.

You could use a separate ID for items shipped with no tracking to get them out of your percentage of tracked items (that is if you actually have tracking on any of them).