SELLER CONTACT AND DEFECTIVE PRODUCT

[majarmy01]

1.  

1. UPS: 1Z0363RR0428230369

1. Tue, Nov 26

4:59pm

DELIVERED

RIVERVIEW, MI

1. Tue, Nov 26
2. the ship is so badly damaged and I PAID GOOD MONEY FOR THIS MODEL & I SHOULD NOT HAVE TO PERFORM THE MASSIVE REPAIRS. I CAN T REPAIR IT PROPERLY & DON T WANT TO SPEND THE TIME. I VE SPENT 2 HRS TRYING TO CONTACT THE VENDER & AM UNABLE TO REPAIR IT NOR REPACK IT. UNCLE HO WOULD BE PROUD.  
3. SPENT C. A. ON THE PHONE W/ups & i ASKED THEM TO SPEAK UP & THEY COULD WOULD TELL ME TO CALL AGAIN & HUNG UP.  HELP!!!!

9:11am

Out For Delivery Today

TAYLOR, MI

1. Tue, Nov 26

8:29am

Loaded on Delivery Vehicle

TAYLOR, MI

1. Tue, Nov 26

8:23am

Processing at UPS Facility

TAYLOR, MI

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[robbie31415]

If you are the buyer then you don't deal with the carrier you open a return on eBay with reason 'arrived damaged'

If you need help with the return process you can find out more information at this link.

https://www.ebay.com/help/buying/returns-refunds/returning-item?id=4041

[nobody*s_perfect]

Of course you should not be responsible for repairs.

As noted in the other post, you should not be dealing directly with either UPS nor the seller. Just file a claim for item "Not as described."  If the seller wants to get the item back , they will provide a prepaid return label; otherwise they will just issue you a refund.  Here's a link to eBay's buyer protection  policy, which they call the "Money Back Guarantee":

https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy...

[bonanza125]

Just return the item as "Not as described."