Return Label Cost if return Cancelled/Closed?

[secondlooksales]

Just had a buyer open a return, I approved and ebay sent them a return label, and then they cancelled the return. Am I only charged if they actually use the label, or do I have to do something to cancel it?

[mkaczorsee]

You are only charged if they use the label. 

[kensgiftshop]

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@secondlooksales 

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As long as the label doesn't get used, you won't be charged for it.

[lamber9347]

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@secondlooksales wrote:

Just had a buyer open a return, I approved and ebay sent them a return label, and then they cancelled the return. Am I only charged if they actually use the label, or do I have to do something to cancel it?

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You will be charged if they use the label, but since they changed their mind and cancelled the return you are good. Once closed, a return cannot be opened again. Best of luck to you....

[mdaneke]

If ebay charged you and took the money out of your account and the label is not used just keep up on it and make sure they return your money. I had a couple shipping labels I paid for through the USPS that were canceled and never received my money back for over a month. Had to call them and remind them and returned my money.