Shipping
Get the answers to all your shipping questions with advice from long-time sellers.
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Forum Posts

Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Shipping costs not showing correctly

Trying to list multiple items. I have 3 of something to sell. All looks good except for the shipping. The item only weights 5 oz, but even though Ive selected calculate shipping, the price keeps coming up as 7.01... way more than what it should cost....

Seller added outrages shipping charge.

I won an item on ebay and paid for the item along with listed shipping and tax through Paypal. USPS left a note on my door saying they couldn't leave package because of added postage needed. I don't want to pay this outrages extra cost... What do I d...

Package lost, no help from seller

Hi, my package was returned to sender but it has been two months since the last update so i sent msg to UPS about the lost package and they said to contact the shipper for raising an investigation starting from his country. So i contacted seller and ...

Bulky item shipping

I have a large coffee table forsale as local pick up only. Got a message from a customer asking if they can purchase and have us drop it off at ups and they will have it packed and shipped. Is there any risk to doing this?

Local shipping is not working !!

I am from Israel. Today I found out that local shipping is actually only for the us?! even if I am in Israel my buyers from Israel are getting international shipping rates while today I lost money because I sold an item to the us but the buyer got lo...

shipping costs

I think the ebay should offer assistance to buyers as nowadays there are so many shipping company like SF Express can gathering the items together with other buyers and ship them all together and save huge amount of shipping costs for the buyers

Buying and Selling

I've been with eBay as a buyer and seller of sport collectibles for over 20 years. As a seller I have always combined shipped items. As a buyer, I have never encountered a seller who refused to combine ship. For some reason eBay has "Seller will not ...

User avatar by Adventurer
  • 406 Views
  • 7 replies
  • 1 helpful

Retained by Belgian Customs: Invoice is missing

Hello dear Ebay users, hope I can get some insights from you on the following situation: A package from Russia to Belgium was retained by Belgian Customs. As a sender I declared the package as half the actual value (which was a bad idea I know) and t...

User avatar by Adventurer
  • 1239 Views
  • 8 replies
  • 0 helpful

Case returns

Recently I shipped something to someone who didn't receive it and she opened a case - she stated the wrong address was on it so it was shipped to the wrong address and wanted a refund right now. Ebay told me I need to work with the buyer to make this...

User avatar by Adventurer
  • 610 Views
  • 16 replies
  • 2 helpful

Resolved! Ebay on label page ??

Maybe it's been there, but for some reason it stuck out recently.. When I go to print my Ebay label, there is a choice to pick shipping.. UPS, Fed Ex, USPS .. but it also has Ebay.. I just did what I normally do.. but now wondering what that Ebay opt...

User avatar by Thrill-Seeker
  • 256 Views
  • 2 replies
  • 0 helpful

Hi prices and ridiculous shipping costs

Hi all, 20 + year Ebay veteran here but first time on the forum. Started with US stamps and now am doing model cars. I look at all model car kits for sale and am disturbed by the starting prices asked and the ludicrous shipping costs. Don't know why ...

User avatar by Rising Star
  • 567 Views
  • 3 replies
  • 1 helpful

Tracking number

What's the deal with not being able to hit the tracking number and get the details. This feature was awesome. Now you have to paste and go to usps site which hasn't worked properly in years. They need to put this feature back in action.

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