Question about a return

[pinkman818]

I recently opened a return because I received a burned copy of a movie and listed reason for return as "not authentic".  After a few days the seller accepted my return and I printed return label with address provided, but it looks like its being returned to me. I checked tracking and when it arrived to destination it said forwarded. I contacted seller, but he has not returned any of my messages.

This is a first for me because in the past returns have gone smoothly, but this one is different. Seller is located in the US, but I received movie from China it was odd. What should I do next so I can still get my refund?

[sam9876]

Why do you think the package is being returned to you?

[pinkman818]

It says so in tracking. I think the seller gave me a fake address 

August 3, 2018, 7:35 am
Arrived at Unit
RESEDA, CA 91335 
Your item arrived at the Post Office at 7:35 am on August 3, 2018 in RESEDA, CA 91335.

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August 3, 2018, 2:35 am
Arrived at USPS Regional Origin Facility
SANTA CLARITA CA DISTRIBUTION CENTER 

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August 2, 2018
In Transit to Next Facility

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August 1, 2018, 9:31 pm
Departed USPS Regional Facility
FORT WAYNE IN DISTRIBUTION CENTER 

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August 1, 2018, 8:32 pm
Arrived at USPS Regional Destination Facility
FORT WAYNE IN DISTRIBUTION CENTER 

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August 1, 2018, 4:04 am
Return to Sender Processed
MISHAWAKA, IN 46544 

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July 31, 2018, 9:10 am
Forwarded
MISHAWAKA, IN 

[sam9876]

You originally said that the package had been forwarded.

You did not say that the package was being returned to sender.

[pinkman818]

Yeah I was surprised by this don't know if the seller chose to have it returned to me or there's a problem with his address... any help would be appreciated. 

[sam9876]

The seller probably entered a bad address.

Just ask eBay to step in after a few days and you will get a refund.

[hafoster]

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@pinkman818 wrote:

it looks like its being returned to me.

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Why didn't you say it looks like its being returned to me here in your OP?

And there's a freeway running through the yard.

You'll call eBay to get your refund.

[pinkman818]

Lol. I did mention it in my post that item was sent back probably because of bad address.

Yup, looks like I'll have to call ebay since seller has been radio silent about the situation.

[missjen831 · Accepted solution]

@pinkman818  Call eBay today, they’ll issue your refund. No need to wait

[pinkman818]

Thank you