Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

Fake perfume

Slow Shipping from USA Based Warehouse?

Hello everybody! This is my very first posting about having a problem with a seller or in this case shipping so please bear with me. On Sunday, July 8th, 2018 I had placed a purchase for a new phone from a seller who's located in Hong Kong but appare...

Help with buyer returning item-questions

So I recently sold an oculus rift. I never opened or used it. Straight from the store to eBay. So someone buys this and tells me that when he’s setting it up he keeps getting a hardware error message and requests a refund saying that it’s a broken pr...

Seller not honoring own shipping policies

I recently bid on several items from a single seller. I carefully read the item description and shipping policies before bidding, and it said they would combine shipping over a period of 7 days at a rate of $3.99 with each additional item being free....

Resolved! Return after paying with eBay gift card

I’m sure it’s been asked time and time again, but I’m just gonna ask anyway. I purchased something on here using an eBay gift card and now I need to return it. The seller said he’s never experienced anything like this before and he isn’t for sure whe...

Host site saying "Shipping is always free" in banners confuses buyers, degrades sellers.

I believer potential buyers are given the wrong impression when the first message/banner that greets you in My eBay is "Shipping is always free". Reading through the offer, it's obvious it applies only to specific items on offer from promoted sellers...

Resolved! Change shipping cost after buyer has paid

I picked a shipping option to calculate based on the buyer's location. I went with one carrier because they came up a bit cheaper than the others when I entered several zip codes that are farthest from me. A buyer purchased my option last night, and ...

More glitches with label printing

eBay does not allow FedEx labels on the new label roll out. OK, go to classic, and get this: "We realize that we are having a problem with labels. We apologize for the inconvenience. Please retry after Jul. 14, 2018 11:00:00 PM MST or print a USPS la...

Resolved! Has anybody ever opened a PayPal dispute against Ebay, Pitney Bowes et all regarding the GSP?

Considering the misrepresentations that were made about the GSP, I do not believe I have received what I paid for. Since it was paid through PayPal, can I not dispute the matter? has anybody done this?

Return shipping label not used

I agreed to a return, and mailed the buyer a shipping label. The buyer did not sent item back. So how am I going to get my 15.00 back for the label I sent her?

What to do when Seller does not accept returns and product stopped working

Bought a gaming console does not work seller does not accept returns

Dymo 450 for printing labels

Can I use the Dymo 450 (NOT the Turbo or XL) to print my shipping labels? If so, what size labels would I need? On Dymo's website it looks like the largest ones for that model are the 2 5/16 x 4". Thanks!

Resolved! Scheduling P.O. Pick UP

Is it possible to schedule a post office pickup using eBay labels? I keep searching the layout and cannot find a way to do it - is it possible? If so, how? Thanks!!!Mary

Item defective but buyer posted back and paid for return

I unknowingly sold an item which turned out to be not as described. I asked the buyer to return the item and I would refund. The buyer then opened a return case but before I could respond with providing a prepaid returns label, the buyer paid for the...

Seller hasn’t shipped my item and it’s been 4 days.

I bought a guitar for one of the cheapest prices I could find. I bought it July 9th and it still hasn’t shipped. I want to cancel my order but it’s too late and the seller won’t ship my item. What do I do? Do I wait some more or do I find a way to ca...