08-03-2018 08:26 AM
It's been a while since I had sold two listings to one person. I think that last time was around 15 years ago. Any way both listings can fit in one shipping container and the buyer would like it like that. Can i use the same tracking number for both listings?
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08-03-2018 08:54 AM
Have they already paid? Are they waiting for a combined shipping invoice?
If you haven't already purchased the first label, you should be able to do it automatically.
When you go to your Solds/Awaiting Shipment, check off the items, and select purchase shipping labels, the next page will be the Bulk Shipping Label Platform and SHOULD say "orders can be combined... do you want to combine?"
Did the buyer purchase them with the same ID? If they checked out with a guest account and aren't registered, that could prevent it.
08-03-2018 08:54 AM
Have they already paid? Are they waiting for a combined shipping invoice?
If you haven't already purchased the first label, you should be able to do it automatically.
When you go to your Solds/Awaiting Shipment, check off the items, and select purchase shipping labels, the next page will be the Bulk Shipping Label Platform and SHOULD say "orders can be combined... do you want to combine?"
Did the buyer purchase them with the same ID? If they checked out with a guest account and aren't registered, that could prevent it.
08-03-2018 08:55 AM
Yes, if eBay hasn't already grouped both purchases into one shipment (which depends on whether the buyer made one combined payment instead of separate ones). Make sure that both paid items have the same destination address showing.
Get your package made up, weighed, measured, etc., and then print the label as usual through one of the paid listings. Be sure you revise the Shipping form to have the correct weight and dimensions declared, as the Shipping form will first come up with the shipping details for that one item, not both.
Now go to the listing for the other item, mark it as Shipped, and (this is the important part) upload the tracking number from the package. That should do it.
08-03-2018 08:55 AM
Oh, if you already bought a label for the one, and the buying ID is the same, you should be able to manually upload the tracking information to the second item.
08-03-2018 01:25 PM
Thank You, so much has changed since 2003.