eBay

doncole98 · ‎07-31-2018

When Signature Required is used on a delivery to a residential location where no one is home during the day the package will not be delivered. The seller is paying an extra $4.50 to ensure that the package is not delivered. Just beacuse an extra option is offered does not mean it will do any good. I have received hundreds of packages over many years except for when a signature is required.

On the other hand, Delivery Confirmation is all that is needed to cover the seller and to show that the item was shipped and delivered.

I needed to say that and hope you all understand. Thanks.

doncole98 · ‎08-04-2018

Okay well we're talking about UPS and FedEx.

I think if the post office came delivering a package and asking me to sign I'd be a little more careful about what I say or do or sign.

everything-from-trinkets-to-treasures · ‎08-04-2018

And the postal service is now implementing what they call informed delivery and as part of that you can sign for and accept delivery electrically from your USPS account and can leave delivery instructions and or have the package left at your door etc etc as an option now

everything-from-trinkets-to-treasures · ‎08-04-2018

@doncole98 wrote:
Okay well we're talking about UPS and FedEx.
I think if the post office came delivering a package and asking me to sign I'd be a little more careful about what I say or do or sign.

It would still be mail fraud and illegal...which carrier you choose to do that with doesn't matter.

doncole98 · ‎08-04-2018

By the way if you want to laugh I just heard a story today coincidentally on the news a UPS guy decided to hide a package in a garbage dumpster. And guess what sanitation came to empty out the dumpster. Was the package delivered? I don't know.

doncole98 · ‎08-04-2018

It would still be mail fraud and illegal...which carrier you choose to do that with doesn't matter.

---------------------------

Okay well you're forgetting the original problem. The problem is that I'm not home to sign. And that I cannot receive the package because of this. This is why I keep saying please do not use signature required.

everything-from-trinkets-to-treasures · ‎08-04-2018

@doncole98 wrote:
It would still be mail fraud and illegal...which carrier you choose to do that with doesn't matter.

---------------------------
Okay well you're forgetting the original problem. The problem is that I'm not home to sign. And that I cannot receive the package because of this. This is why I keep saying please do not use signature required.

And you do not have to be home to sign, you can sign at the carrier location and/or you can rescedule a delivery for when you are home...etc which was already addressed. Or depending on how it is sent anyone at your home may be able to sign or a neighbor may be able to sign. Or if it is through USPS you can see if informed delivery is availble for you to use. You have options...a lot of them
And again, you cannot tell a seller/any seller not to use it if they deem it necessary or if it is required for them to do so.

missjen831 · ‎08-04-2018

@doncole98 wrote:
It would still be mail fraud and illegal...which carrier you choose to do that with doesn't matter.

---------------------------
Okay well you're forgetting the original problem. The problem is that I'm not home to sign. And that I cannot receive the package because of this. This is why I keep saying please do not use signature required.

You are allowed to MAKE THAT REQUEST. You aren't telling the seller not to use it, you are asking him to please not use it. Its a request not a demand. If the transaction amount is under $750, he doesn't need SC in order to have seller protection so its not like you are asking him to put himself at risk. He's covered by seller protection as long as he has delivery confirmation, not signature confirmation.

One life is all we have to live
Love is all we have to give

**Formerly known as MissJen316**

mam98031 · ‎08-04-2018

@everything-from-trinkets-to-treasures wrote:
@doncole98 wrote:
Okay well we're talking about UPS and FedEx.
I think if the post office came delivering a package and asking me to sign I'd be a little more careful about what I say or do or sign.
It would still be mail fraud and illegal...which carrier you choose to do that with doesn't matter.

If done with USPS mail fraud is federal crime.

I don't know that it is called Mail fraud with UPS and/or Fed Ex.

mam98031 • Volunteer Community Member • Buyer/Seller since 1999

dadsfloridatreasure · ‎08-05-2018

Ok, here's definitive proof.

To those against Signature Confirmation and believe Delivery Confirmation will protect a seller from an eBay and Paypal claim, please analyze these 4 photos.

I had a case opened against me last July 2017 for a vintage snapback hat I sent to a new user (less than 5 positive feedback) for a purchase price of $14.95 with free shipping that I sent in a small box, that included DC.

First 2 photos are zoomed in screen shots of the results of the case (eBay at least shows case history from past 18 months). Buyer states they ACKNOWLEDGE ITEM SHOWS AS DELIVERED, BUT STATES THEY DID NOT RECEIVE IT. A day later they escalated the claim to eBay without giving me a chance to respond, and EBAY SIDED WITH THE BUYER.

I REPEAT. BUYER EVEN STATED IT SAID DELIVERY CONFIRMATION SAYS IT WAS DELIVERED.

I REPEAT A SECOND TIME. BUYER EVEN STATED IT SAID DELIVERY CONFIRMATION SAYS IT WAS DELIVERED.

Third photo is my actual postage receipt I saved on real paper. Tracking number has already been recycled and reused by the Post Office, so to search that now is moot.

Fourth photo is a full screen shot of the case details for those that think I edited the first 2 photos.

I did erase personal details in all photos.

So....for those that believe Delivery Confirmation completely confirms all sellers, EXPLAIN THIS, PLEASE!

Why did eBay side with the buyer when THE BUYER STATED IT SHOWED IT WAS DELIVERED AND THE POST OFFICE CONFIRMED WITH DELIVERY CONFIRMATION IT WAS DELIVERED??

How come Delivery Confirmation did NOT cover me??

How can you continue to say Signature Confirmation is not a valid, secondary "insurance policy"???

berserkerplanet · ‎08-05-2018

Looks like eBay gave the buyer a courtesy refund after they whined enough, and it didn't come out of your pocket.

Appears delivery confirmation was enough seller protection.

hafoster · ‎08-05-2018

@everything-from-trinkets-to-treasures wrote:
And the postal service is now implementing what they call informed delivery and as part of that you can sign for and accept delivery electrically from your USPS account and can leave delivery instructions and or have the package left at your door etc etc as an option now

Please stop.

lja440 · ‎08-05-2018

@smabrouk wrote:
@everything-from-trinkets-to-treasures wrote:
@smabrouk wrote:

...

This at least in part sounds like the difference between "Direct Signature Confirmation" and 'Indirect Signature Confirmation"
With an indirect signature confirmation anyone can sign
With direct signature confirmation only the recipient can sign
So it depends on which was purchased or designated at the time of purchase.

There is also another option of adult only signature confirmation.

Hope that explains what and why and how that may have happened that way.
I must admit that I have never heard of “Indirect Signature Confirmation”. In the case of my pen set, “Direct Signature Confirmation” would have saved me a lot of irritation.

The good thing for me is that this man signed for the pen set; I had printed the delivery information with signature and taken that with me to the Post Office when I “inquired” about the delivery of my package to my place of work and someone else being allowed to sign for it. The person with whom I had spoken at the Post Office had a oh-did-we-do-that attitude-so-sorry attitude.

I like to believe that Signature Confirmation “inspired” this man to give me my pen set.

I have been a mail carrier for 18 years and have never heard of direct or indirect Signature Confirmation.

Here is the choices you have:

No tracking, nothing to scan, we just deliver.

Tracking (delivery confirmation), item is scanned and delivered to mail box or porch.

Signature Tracking (signature confirmation) , Anyone at that address can sign.

Adult Signature tracking , Adult Signature Confirmation requires the signature of an individual at the residence who is at least 21 years of age, who provides proof of age with a government-issued photo identification that lists the date of birth and/or age of the signer prior to delivery

Restricted Delivery confirms that only a specified person, or authorized agent, will receive a piece of mail. This service is available only if you also purchase Certified Mail, Insured Mail (over $500), COD Hold For Pickup, Adult Signature, Signature Confirmation, or Registered Mail.

everything-from-trinkets-to-treasures · ‎08-05-2018

Ebay did not side with the buyer and you won the dispute and were not found at fault. This is clearly stated in one of the screenshots you posted.
You were not found at fault and won the case because DC shows delivery.
So it did and does work.

Ebay decided to give them the money on this item to the buyer out of their own pocket...not yours...which ebay will do sometimes and doesn't mean they sided with the buyer.

lja440 · ‎08-05-2018

@everything-from-trinkets-to-treasures wrote:
@doncole98 wrote:
Okay well we're talking about UPS and FedEx.
I think if the post office came delivering a package and asking me to sign I'd be a little more careful about what I say or do or sign.
It would still be mail fraud and illegal...which carrier you choose to do that with doesn't matter.

Absolutly, Mail Fraud covers ALL carriers and even e-mail.

In fact yesterday my SIL forwarded to the Postal Inspectors the envelope and check and all texts from a guy who was trying to scam her when she listed her old car on Facebook Marketplace.

berserkerplanet · ‎08-05-2018

>>direct or indirect Signature Confirmation.

Indirect, Direct, (and Adult) are the 3 FedEx signature options. UPS has signature and Adult same as USPS.