Shipping

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Seller Protections are in place for shipping delays.

The United States is experiencing severe weather across several regions of the country, and we are tracking impacts to shipping and delivery. Our primary concern is that you and your close ones stay safe. However, you may also be concerned about ship...

Ebay Money Back Guarantee - How is this possible

This will be a lengthy post.I am 70 yrs old and have COPDI am in Canada and seller is in the UKThe seller does not accept returnsI purchased 4 items (one and then 3 others), one lot was self printed pages with railway stamps on them, one lot was a Li...

Ebay's new label making page

Ebay recently rolled out their "new and improved" label making page with the option of using the "classic" version (at least for a time). IMO this new version is garbage. From what I can see, all that these geniuses did was change the font style/colo...

Why isn't my item available to international buyers?

Somebody in Germany asked me if I would send this item: https://www.ebay.com/itm/Chevy-Cruze-Volt-Camaro-Airbag-Bowtie-Emblem-Nameplate/153213467886?hash=item23ac3bfcee:g:lqIAAOSwPCVX4CRn:rk:1:pf:0 I didn't have it in Global Shipping but revised the ...

Create a return shipping label.

A buyer received the wrong item and I need to create a return shipping label. The buyer has requested a return and I have approved the return. The ebay page only has the option to upload my own shipping label. The drop down that normally lets me sele...

Resolved! Shipping a CD in a cardboard mailer

I 'm selling some CDs that have no jewelcase and I would like to send them using a stiff cardboard mailer for CDs. Will this possibly damage the surface of the disc?

Help! Fed Ex Smart Post and Lost Package Claim

I sold an item, buyer paid, and I shipped via Fed Ex Smart Post. A month later Fed Ex admits they lost the package and it never arrived at the hand off point. I try to submit a claim and they tell me that it has to be done via eBay. I submit a claim ...

Ebay Software update Needed !!!

Software change that causes problems and would save Ebay themselves a great deal of time.I an an old vet with Ebay, and been in this type of sales before there even was an ebay. Ebay needs to change there software in the listing process to not reflec...

Seller gives me bogus address in return case

I recently attempted to return an item damaged due to improper packing. I used a prepaid return label from ebay, and the item was picked up by the post office. Ebay registered the item in their system as shipped. However, a week after I shipped it, i...

Paid or free shipping?

Hello Concerns eBay item number:141498321769On one page I see an offer with free shipping, and there is an additional shipping cost on the right page. What does it mean?looks on teh left side:https://www.ebay.com/sch/i.html?_from=R40&_trksid=p2047675...

Media mail option not available in new bulk shipping beta

Besides the issues documented elsewhere with this new page, I absolutely could not generate an option to ship an item (which qualifies for MM) as Media Mail. Only FCP and priority were options, no matter how hard I tried. Had to go back to "Classic" ...

If You Offer Same Shipping With A Cut Off Time...

Keep an eye on your "awaiting shipment". I had an order come in this morning a good 2 1/2 hours (so not the time change) before my cut off time for same day shipping and it was displaying ship by Nov 6th 11:59.

Why In The World Do Sellers Ship With USPS?

This is the absolute worst way to ship. There is no decent tracking, and estimated delivery times are rarely accurate. As a buyer more than a seller, I would always pay more to have my item delivered reliably, and efficiently. If it is mney, why cant...

I Paid For Shipment Through Ebay & Post Office Refused To Accept Because Too Small

Last week, a buyer bought a watch fob from me off eBay. I placed it in a jewelers small cardboard box. About 3" X 3" and wrapped it in sturdy plastic. I listed the correct weight and size (3"X3"X1"). When I took it to the post office, two postal empl...

Shipping Policy vs Money Back Guarantee vs Fraud

Ok, was reading a current thread on the new GD program now applied to all FnF qualifying listings and that had a link to an old thread where trinton@ebay was very active. 49 I think I understand the difference between policy and the GD program, but t...

Multiple item shipping

Ok I'm felling really dumb on something that should be so very simple. I'm listing 6 bowls, I'm trying to set up a calculated shipping by weight for the first item and then add $5.00 for each additional bowl. Very very simple but i'm sorry my mind mu...