Shipping

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Central US Tornadoes

Seller Protections are in place for sellers impacted by recent tornadoes and severe weather. Our thoughts are with the communities across the country that have been impacted by recent natural disasters. Many states in the central region of the countr...

Seller claims buyer damaged item

I purchased a track bicycle and it has arrived with a cracked frame - i.e. salvage and not safe to ride/race. Seller's pictures were not very clear and did not show possibly damaged area. So prior them shipping i asked if frame were sound and seller ...

Return glitch

Hello! I bought a phone, and the seller sent me a broken phone instead of a "very good" condition. I think he accidentally sent the wrong condition (large seller). I have started a return, which was automatically accepted. I cannot select the item as...

Printing a shipping label

I cant print shipping label, Comes abck with error, I called support and they told me to go to USPS and send with out using EBAY, I'll loose alot of money going these route. Any ideas

Seller Sent Wrong Item/Not as Listed--Need Help from EBay

The seller sent an item that was not requested--and substituted the ordered item with another. Now he is relisting the item that should have been sent to me, without offering to replace/exchange the item. The seller kindly says he will refund PayPal ...

first class versus priority

Has any other seller had this problem? Twice in the last week I have had a package that weighed just under one pound and under the ebay shipping options first class came up (which is a lot cheaper than the other options). When I brought the package t...

We're having trouble printing your label.We had a problem retrieving the label. [Error: 0]

I am totally new. I printed my first label at the Fedex Kinkos store about 10 days ago, then went to do it again this past Saturday. I received this above error, at the point I should be able to print. eBay support had never heard of this, so she wal...

Refund

I am awaiting your response for my refund which you advised will be refunded from the seller Paypal account.The seller shipped the wrong item and refuses to pay for the return shipment.The item is # 252014156061

Item has not arived

Hi eBay Please I have been wanting my order T maxx 3.3 form a long time I send to the sealr and he dos not reply me back. He give me traking number like massge so ...I can't truck new ubdate...the truck should ends with later like a,b,c.... please if...

Missing Refund

I returned the item and it was received by the seller and the seller initiated the refund but after 7 days I still don't have it. I can't find any way to resolve it. I contacted the seller and they are not responding. Each link in eBay that I follow ...

Using an ebay credit to my account

I have a credit that I am trying to find out how to use. I recently made a purchase and when. I tried to use that credit there were no options to use a credit, only asked for a code or cc info. How do I use the credit that I have? Thanks

hello

Hello I need your help seller does not respond to my messages I think he specifically does not answer me I want to get the goods that fair auction won I ask for help

Problem

HalloI make a purchase from seller. I pay for this but in couple of days the purchase disappeared from my history. I contact whit the seller because the item didn't arrive. He tell me to wait more. Then he tell me to ask in our post office. I check a...

Shipping cost for Each additional item shoud be free

Hello, I bought two items from the seller bm-electronique.Each additional item should be free, but i was charged twice.Why do this happen?

Resolved! Case closed because tracking number said delivered but item was sent to the wrong house.

I ordered a package and the estimated day was September 11. That day goes by and nothing. I open an item not received case and today was the day eBay could step in. Finally I get an update that it is at my post office today. I get a notification that...

return

Sent back an item USPS (postal service), in order to continue the return, the Web page requires a tracking number...USPS does not give a tracking number...so how do I let the seller know this has been returned.