Mail delivery problems? Always do this first.

[greatmidwestcoin]

Always go online and open a missing, lost, or delivery issue case at USPS.COM. By doing so you create a record of your problem. It also lets the USPS know where they need help and where to send resources, especially if they receive many of the same problems in the same area of the US. If they don't know about your problem they can't attempt to fix it. This ticket then gets forwarded to your Postmaster or the PM on the delivery end.  They must reply to it within 24-48 hours. That reply normally will be made in the form of an email to you after they research the problem. DO NOT allow them to close a ticket without investigating or replying.  If they do, call them up and get names and why. If they do not give you a good reason why they prematurely closed the ticket, demand the District Manager's phone number. The next step after that is the Area Manager's phone number then DC. Go up the food chain. The District and Area Offices get weekly reports of these trouble tickets which reflect negatively upon the Manager or PM of that office. You can also contact the consumer affairs office in your District or DC. Take names, and numbers and make notes of what is stated. Any questions, please PM me as I am a retired Postmaster of 33 years and also sell on eBay under another ID mostly.

[robbie31415]

Can you get the  post office workers in FL to actually get delivery scans.

Tired of opening those help tickets on USPS always to get tracking updated to 'Delivered'.

No issues outside of that PO though.

After investigating your inquiry it had been found that the package numbered 9400136 was delivered to the Commercial Mail Receiving Agency authorized to receive mail for you.  Postal Product Tracking and Report have been updated to reflect that receipt.  Please contact the Agent referencing WR01-. for further assistance.

[greatmidwestcoin]

I would contact the manager of the facility if you haven't already. The message you receive sounds like a UPS PO Box service or such. If that is the case, the PO couldn't help you as this would be a UPS or contract mail delivery/PO Box service. I will look into it further.

[woodrowmo-30]

Ensuring that the Postmaster or PM responds to the ticket within 24-48 hours is important, and if they prematurely close the ticket without investigating or replying, it is advisable to contact them to inquire about the reason and request higher-level contacts if necessary. It's helpful to have the District Manager's, Area Manager's, and even the DC's (District of Columbia) phone numbers to escalate the issue if needed.

Contacting the consumer affairs office in your District or DC and taking notes of the names and numbers of individuals involved is another proactive step to address the problem effectively.

Thank you for offering your assistance to users who may have further questions or concerns. Your experience and knowledge are valuable in navigating USPS-related issues.