03-07-2024 04:34 PM
I purchased a shipping label through eBay but wasn't right. How can I get that label deleted and refused??
03-07-2024 04:37 PM - edited 03-07-2024 04:39 PM
Go to your seller hub. scroll over orders then click shipping labels. Go to the transaction then select void label.
03-07-2024 04:54 PM
To void a shipping label purchased through eBay, go to this page, find the order and select Void from the Actions drop-down. The void option is available for 5 days.
It takes between 2-4 weeks to receive a refund on an unused, voided label. You'll see the refund on your original source of payment (bank, credit card, etc) and the funds will appear in your account without an email notification.
03-11-2024 11:52 PM
If you have purchased a shipping label through eBay but it is incorrect or needs to be deleted, you can follow these steps to resolve the issue:
1. Go to My eBay: Log in to your eBay account and navigate to the "My eBay" section.
2. Access the Shipping Labels: In the "My eBay" section, locate the "Sold" or "Orders" tab, depending on the eBay version you are using. Find the specific order for which you purchased the incorrect shipping label.
3. Cancel the Shipping Label: Within the order details, look for an option to cancel or void the shipping label. This option may vary depending on the eBay platform and the shipping carrier used. Click on the appropriate link or button to cancel the label.
4. Request a Refund: After canceling the label, you can request a refund for the unused or incorrect label. Again, the process for requesting a refund may vary depending on the eBay platform and the payment method used. Look for a "Request a Refund" or similar option within the shipping label section or contact eBay customer support for assistance in initiating the refund process.
5. Reprint Correct Label: Once the incorrect label is canceled and refunded, you can proceed to purchase a new shipping label with the correct information. Ensure that you enter the accurate shipping details and select the appropriate shipping carrier and service.
If you encounter any difficulties during this process or have specific questions regarding label cancellation and refund, it is recommended to contact eBay customer support directly. They will be able to guide you through the steps and provide further assistance tailored to your situation.