Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

Glendale Heights (packages go missing_

I have been with ebay for over 20 years as a customer, i have never contacted them in that time for anything that i can remember ...its almost been flawless. In the last month alone i have had 5 packages go missing at Glendale Heights Illinois . They...

USPS tracking shows Tendered by Returns Agent?

Will I receive this item eventually or should I initiate a refund? The seller was from Sarah, MS and I'm on the east coast. It was supposed to arrive today and I just checked tracking. I did some searching but could not find anything specific to the ...

Resolved! EIS Shipping

If i have my shipping preferences set to exclude most countries if not all but opt in for EIS, does EIS trump the exclusions on my list or do i need to remove exclusions from my shipping preferences?

Shipping in an envelope

They say to select eBay standard envelope. I do not find it in the drop down menu. Am I missing something?

Does cancelling due to buyer's address when buyer is not in the US affect seller rating?

I saw this post: https://community.ebay.com/t5/Shipping/Seller-Fees/m-p/34526194/highlight/true#M481626 I too had a buyer from outside the US purchase something but had it shipped to a friend's US address. I incurred the international buyer fee (or w...

eBay International Shipping Hub - Glendale Heights 60139-2080

I'm creating this post because there isn't very good information available on here about the Glendale Heights IL processing location. Here's what to expect: 1. I've had no processing failures at this location.2. This location receives USPS deliveries...

my ebay items are showing in random shipping countries

I am currently selling print on demand clothing and based in uk but when I do a search on my ebay shop from adifferent device, many of my items are showing up postage from random countries such as Poland, Australia Canada ect. As far as I know printi...

Resolved! New Shipping Policy

I know this has probably already been addressed but the new shipping policy where we no longer receive a discount for shipping is leading to me taking off about one half my listings since it is not cost effective to sell these items any more. For exa...

When will EIS be open to everyone?

I haven't gotten an option yet to use the service. I'm in good standing

HOW do i add signature to an interational label? or am i blind and its there?

i sold a "BELL 2199-B MONO TUBE AMP" to someone in taiwan, normally i dont ship[ international but he had 100% feedback with 1115 reviews. how do i find the proper hts code when this seems to fa,lll under a few categories, also how do i add signature...

ebay charged more for shipping label than the buyer paid

I sold an item that was in a medium sized box, I correctly listed the size and weight of the package when preparing the listing. I had both Fedex and USPS as shipping choices. When it sold, the buyer chose Fedex and paid $28.16. When I went into ebay...

Ground advantage vs usps parcel select

Hi everyone, I was just bulk editing some older items I was lowering the prices and changing to ground advantage, but for some reason it was showing free shipping even though I chose the ground advantage, has something changed? they now have another ...

Hi, Need advice on ring sale to Vietnam-buyer with no name-freight forwarder with bad Google reviews

Hello, I hope there is nothing to worry about, but I am uneasy about a men's class ring I just sold (US $360.10). I have never sold jewelry before, but I would think that scammers are more prevalent in this category. During the auction I noticed that...

Domestic Shipping

I am reviewing old items we have listed. I am "ending" the item then "Sell Similar".In the Domestic Shipping area it has old listing Primary Service as First Class.Is this stopping my item from selling? (Im changing them as I go. Thank you! Also, in ...

Royal Mail

This is in no way directed at the post staff but the system as a whole. I found a decent niche on ebay and over the last month sold 42 items ranging from £6.99 to £13.99. however over the last week i have now had 9 item not received requests. Now, i'...