Shipping

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Holiday Shipping Dates

We’ve published the carriers' last days to ship for on-time holiday delivery using the services available through eBay Labels. These dates will help ensure your buyers receive their orders in time for the holidays. You can find the details at ebay.co...

INR Case opened had to refund Buyer received item 5 days after refund

I had a buyer open an INR case and I had to refund by April 22 even though I upload response for USPS item was delivered 5 days later. I am now out my money and the item.

How to find seller that sent wrong item

An EBay seller sent me the wrong item and i Don’t know how to contact the seller cuz the Seller’s eBay name is not on the label. So i Don’t know what card they were supposed to send. So how do I look up the seller, using only the shipping label that ...

First time shipping internationally in a while, and the process now makes no sense to me.

Back in the old days, when I sold overseas, I knew that the package was going to go to Kentucky, and really had to make no effort beyond just waiting for payment, and then printing the label like I would for any other package. Now, I'm selling an ite...

item not received refund

Why do I have to refund the buyer after I ship an item and the USPS never scans the item into their system and 4 weeks later I refund my buyer and then 2 weeks after that the item is finally delivered. Will eBay ever handle anything important for us ...

Resolved! Selling Vintage Matchbooks

I have some vintage matchbooks that my dad had collected over the years. I received them after his passing and would like to sell some on eBay. When I selecting the shipping method, the cheapest I can select is first-class which would cost me or the ...

bluecare express

Was just reading comments about this company as they delevered a parcel this morning ahead of time so I have no complaint.The strange thing is I ordered it from eBay but was in a box from Amazon.Any comments.

Recent changes to shipping preferences

How to get more than one shipping option to show when listing. Since the recent changes in settings I can only get one shipping option to appear when I am listing an item in spite of adding other preferences to my setting.

Free Shipping with eBay Global

If I sell a large or heavy item with free shipping and an international buyer buys it, do I have to pay shipping all the way to the buyer or just to the eBay consolidator? How do I say no international shipping in my posting?

Selected 7x2 USPS label but getting 4x6.

I use USPS 2x7 labels for 99% of my items. Recently had to use UPS for a large item and that must be a 4x6 label so I used a QR. Now, Im back to USPS and even though 2x7 is reselected, the label I receive when I purchase is a 4x6 label. How do I fix ...

Parcel

Sunyou emailed me to say ......have your parcel , I'm still waiting for my parcel .scammed

Resolved! Shipping a kit which contains small bottles of perfume

Okay.. I think I've found the info I needed and should be set now.. thank you. I have a kit which contains a small box of bottles of spray perfume ( less than 1/2 oz total ) .. the perfume is in it's own box inside the kit box which is inside a shipp...

Priority mail vs USPS ground advantage

Curious to know if you ship Priority mail or USPS ground advantage? Why do you choose one over the other? I never use Priority because it costs more.

How do I combine shipping cost so that the customer is not paying for shipping each item,

I've checked the combine items option so that they don't have to pay for each item to be shipped separately, it is still overcharging them, what do I need to do? Please help me, and keep it simple please, I struggle with technology these days. Thank ...

For those Sellers that opted OUT of the Excluded Location override for EIS

Check your settings as the 'system' has 'changed' what you did a month or so ago when first receiving a message about EIS handling/overriding your exclusions, so they (all your listings) are now back to EIS controlling as of today 6/7 (was NOT this w...