cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Local Pickup Problem - Buyer Not Responding

Buyer (who has a 0 for rating/feedback) paid for a product. Despite several emails requesting a time and location for a pickup, he he not responded. This will hurt my status. What can I do?

Message 1 of 11
latest reply
10 REPLIES 10

Local Pickup Problem - Buyer Not Responding

This wont hurt your account,as a d/c tracking is not required for local pick up items. He paid by PP? You can pull his phone number on Seller Central, click on the transaction, then the small id number at the top.It will open up to all his information.



``````````````````````````````````````````````````````````````````````````````````````````````````````

“Never pick a fight with an ugly person. They don’t have anything to lose.” ~Robin Williams
Message 2 of 11
latest reply

Local Pickup Problem - Buyer Not Responding

OK  Just found out he lives in VT and I'm in Pittsburgh. Clearly new to the game. I just texted him (hopefully it's a cell number. 

 

I assume that he needs to cancel the sale and get a refund. If he wants these, I can start a new sale with shipping added to the cost. 

Message 3 of 11
latest reply

Local Pickup Problem - Buyer Not Responding

Why not simply cancel, citing reason as "problem with buyer's address"? Message the buyer and explain why. 

Local pickup items are not supposed to be paid with Paypal, but when the buyer comes to pick up the item.

Message 4 of 11
latest reply

Local Pickup Problem - Buyer Not Responding


@justlikeu wrote:

OK  Just found out he lives in VT and I'm in Pittsburgh. Clearly new to the game. I just texted him (hopefully it's a cell number. 

 

I assume that he needs to cancel the sale and get a refund. If he wants these, I can start a new sale with shipping added to the cost. 


Why assume it's a cell number? I usually give out my home number before my cell. And if you cancel you will still pay the Paypal fee. 

Message 5 of 11
latest reply

Local Pickup Problem - Buyer Not Responding

Most people don't even have a landline any more. The percentage of US households with a landline dropped below 50% in 2017. 

Message 6 of 11
latest reply

Local Pickup Problem - Buyer Not Responding

Well then, anybody who tries to text my home number might have a problem.

Message 7 of 11
latest reply

Local Pickup Problem - Buyer Not Responding

Anonymous
Not applicable

@atikovi wrote:

Well then, anybody who tries to text my home number might have a problem.


You'll get a creepy text to voice phone call.

Message 8 of 11
latest reply

Local Pickup Problem - Buyer Not Responding

Message them through eBay and CALL the phone number. Not everyone attaches their cell phone. I sure don't. Also not everyone that has a cell phone texts. 

Message 9 of 11
latest reply

Local Pickup Problem - Buyer Not Responding


@Anonymous wrote:

@atikovi wrote:

Well then, anybody who tries to text my home number might have a problem.


You'll get a creepy text to voice phone call.


As far as I know, when you text a landline, the landline doesn't ring and the texting phone has no notification the message wasn't delivered. 

Message 10 of 11
latest reply

Local Pickup Problem - Buyer Not Responding

Anonymous
Not applicable
The few times I accidentally sent a text to a landline it was converted to speech and the recipient was Robo called. The friends I sent them to called me and asked what kinda creepy call was that... not sure what happened to the fax line I texted but some of those do have a speaker and could possibly start talking to you in the middle of the night. I just looked it up and the service seems to be carrier-specific.

Anyways I use a free Google Voice number for eBay, any calls that come in get transcribed from speech to text then along with the actual voicemail is sent to my email address.
Message 11 of 11
latest reply