The eBay Community

The seller misrepresentation and the item bought never arrived

Few weeks ago I bought a bulky item ( 11 lbs, big dimensions) from what I was thinking was US based with almost 1900 5 stars review buyer. I got the shipping tracking info and was waiting for the item to arrive, it never did. The cameras never show t...

Do promotions really work?

I have quite a few of my listings promoted at a modest percentage to draw traffic to the bulk of my listings. With that being said, I have not experienced any real sales for a month now after a long run of regular weekly sales. My listings all have b...

USPS/Customs shipping delay (Letters from Europe)

Hello! I'm seller from Serbia. All several hundred letters that I have sent to the USA since March 15th have not been received. They don't even have a USPS scan, and I'm ABSOLUTELY sure they're in the JFK. I have written documents for the search in m...

When does selling become hoarding?

I watched the entire series of "Hoarders" and it was shocking how many used to be eBay sellers. I was playing around with the eBay research tool today, and when I looked up a lot of antiques, it was surprising how many had been listed since 2017-2020...

eBay NOT Contacting Me

I’ve been asking for an agent on EBay to contact me for the last hour. No one is calling me back. What is going on with EBay?

Resolved! USPS misdelivering

Just curious if anyone else has been experiencing a rash of USPS misdelivering their items. Like sending them all around the country, completely losing them, or just in perpetual tracking hell. Or have I just had the misfortune of it happening to me ...

Why is my feedback rating going down?

For some reason my feedback rating has dropped down to 98.9%. I only have one negative which was months and months ago, no neutrals and the rest are all positive. What’s going on?

"errorId": 225002 : The user must have an active store subscription

i have active subscription but with https://api.ebay.com/sell/stores/v1/store call return:"errors": [{"errorId": 225002,"domain": "API_STORES","category": "REQUEST","message": "The user must have an active store subscription."}] also on "sell/stores/...

How can I Delete expired credit cards that are expired or no longer used. I need to add a new card f

When I try to add a new card, my PayPal account, it will not let me and I want to buy something on eBay and use my PayPal account.

Shipping

When buyer pays shipping, can they choose whether to include tracking or not?

Return accepted, now purchaser says they never received return label

Buyer initiated return that I've accepted and now is stating they havent received a return shipping label.When I check the refund status for item it states a label was generated.(see images)Am I missing something, or was a label infact sent to purcha...

Am I stupid?

My wife wanted a Dawoo 5 in 1 cooker I looked on Ebay and saw that they retail from £199. Then I saw one for £184 fifteen pounds cheaper it said only one remaining I am 70 years old and thought it was a good price so I bought it. When it arrived my w...

2nd Opinion on Case.

A SNAD Return Fraud Ship 10Lbs trampoline net size 28x7x12 Buyer Ship back small mail via Fedex TrackingIf you go to website Fedex has picture of actual delivery being a small polymailerAlso Item arrived mailing label is to South Carolina and it arri...