Shipping

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Seller Protections are in place for sellers impacted by severe weather

The United States is currently experiencing severe weather across multiple regions, including the Pacific Northwest, Great Lakes, and Northeast. We are actively monitoring conditions and assessing potential impacts to shipping and delivery operations...

original Estimated delivery times

I've purchased one of the item on eBay the seller doesn't write anything on the description about this item it's some sort of pre-order. and the Estimated delivery times keep changing while I'm going back to check to original link pages. I've message...

eBay Standard Envelope for Trade Cards

Does a Victorian Advertising Trade Card qualify as a "trading card" that can be sent using eBay Standard Envelope? Thank you.

Estimated delivery times.

So, the USPS websites post a banner saying "Alert: SEVERE WEATHER IN THE MIDWEST AND CENTRAL U.S. AND WINTER STORMS IN THE WESTERN AND NORTH CENTRAL U.S. MAY DELAY FINAL DELIVERY OF YOUR MAIL AND PACKAGES. " eBay then sends delivery estimates that st...

Shipping 15 lbs to Hawaii as a USPS flat rate envelope?

Hi all: Never had this happen so need advice... I sold a computer to someone in Hawaii, in a 'remote area' no less. I always prefer shipping UPS Ground just cuz I know them better. I specified that in my description, see screenshot below. Buyer used ...

Shipping 15.9oz for under a lb. Can we still do that?

It's been a while, can't find it. Did it go away with 1st Class?

International Shipping - Stuck in Glendale

Hope someone can provide some insight to the shipping hub in Glendale. The seller has sent the item and it’s been stuck w the Glendale hub since March 10th. Is there a severe backlog that maybe impacting other outbound international shipments or what...

Grossly overcharged for shipping labels

I was charged $113.29 each for two shipping labels for air pellet rifles. It would have cost roughly $20.00 each if I paid for shipping at the post office.

Resolved! USPS rates/discounts vary to same postal zone on same day!

I've noticed that you cannot "predict" the USPS Ground Advantage / Priority Mail rates that eBay will charge to ship an item. SOMETIMES, eBay will provide a discount over the normal (commercial) rates and other times, no discount, just the normal, pu...

Why shipments from CONUSA to Puerto Rico are sometimes rated as International by ebay shipping?

Shipments from CONUSA to Puerto Rico should be identify or rated as domestic by ebay's shipping software when using the USPS, but I have noted recently that because of the International shipping program now PR sometimes falls under the International ...

Filling an order.

I just got out of the hospital. Wont you know an email confirms a sale, and funds sent to my bank. It will take me 3 or 4 days to fill an order, and it will probably be a couple of days late. I called eBay but they don't have an antidote. I don't wan...

Will EIS send back a package that was already refunded?

Hi. I had sold an item and was shipping it internationally through Ebay's Global Shipping Program. The package got lost in the mail on the way to the hub in Illinois. I had opened a missing mail case with the USPS at the time; but they didn't find th...

Already received payout but “funds on hold” due to return?

Hello, This is my first time with a return. I received the payout ($1,100) a day after I made the sale. The buyer wanted to return the item but I refused since I don’t accept returns. They opened a case and eBay let them return the item. Im confused ...

Sent package through eBay it was picked up by my international package sender

Hey guys so I’m new to eBay but I sold something for about 315 euros I live in Italy and when I sold the package I purchased everything through eBay I selected the pick up form my home crono post and they came picked il my package and it was on its w...

Shipping fee as listed by eBay on my listing is incorrect

On my recent listing to sell eBay listed an incorrect amount for the shipping

Return for insufficient address

I've got one coming back for an address problem. The buyer confirms that the address (ebay label generated) is correct and is what they always use. I'm not sure what happened. They'd take a replacement, which I can do, but not sure I should possibly ...