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Is the eBay label system not working???!!?!?!?!?!

I have been trying to purchase/print labels for the last 30 minutes and everytime I try to buy a label it chugs for a few seconds then comes back and says, "Error creating label: Sorry, something went wrong and we could not work out the reason. Please try again later."

 

Anyone else having this issue? I really need to get some things shipped out and this is wasting my time!

Message 1 of 15
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14 REPLIES 14

Is the eBay label system not working???!!?!?!?!?!

Yes, same issue.  Tried on Safari and Firefox.

Message 2 of 15
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Is the eBay label system not working???!!?!?!?!?!

Sorry that you are having the same issue, but also glad that I'm not the only one.
Message 3 of 15
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Is the eBay label system not working???!!?!?!?!?!

Me too, same problem...

Message 4 of 15
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Is the eBay label system not working???!!?!?!?!?!

Same at 6:33 EST

Message 5 of 15
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Is the eBay label system not working???!!?!?!?!?!

not working in Calif

Says to try in 15 mins

Message 6 of 15
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Is the eBay label system not working???!!?!?!?!?!

6:30pm and still not printing.  Crazy!!

Message 7 of 15
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Is the eBay label system not working???!!?!?!?!?!

Same problem. I went into PayPal and changed my billing method from PayPal credit to my credit card and that worked. I was able to print both labels after that. 

Message 8 of 15
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Is the eBay label system not working???!!?!?!?!?!

Same here this morning with the Bulk Shipping feature.  Get to the Review page and press Purchase and a screen is displayed that says 'Bulk Shipping Error'.

Message 9 of 15
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Is the eBay label system not working???!!?!?!?!?!

Getting it here too.  1:33PM EDT.  AND I got charged 3x for a label I didn't get.  Went to Paypal and printed that way, no problem.


She who dies with the most toys still dies; when's the estate sale?
Message 10 of 15
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Is the eBay label system not working???!!?!?!?!?!

1. Report this to ebay

 

2. print label through Paypal

Message 11 of 15
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Is the eBay label system not working???!!?!?!?!?!

But correct me if I am wrong...you were charged a higher amount when you processed the label through Paypal
Message 12 of 15
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Is the eBay label system not working???!!?!?!?!?!

Same, checked Paypal and the label that didn't print had been refunded. I didn't do anything to get the refund. Tried again and it worked.
Message 13 of 15
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Is the eBay label system not working???!!?!?!?!?!

Tried it twice, got the error and no label. Order appeared unshipped, but my PayPal had posted transactions with tracking numbers. Chatted eBay support, person was mostly unhelpful: claiming I must have purchased directly through PayPal, not eBay - uh no, I know how to do it. Said any charge with PayPal was "just an authorization" - uh no, I know what a completed transaction looks like. Said they could not see any evidence that I purchased on eBay. I provided all the merchant info saying eBay from the PayPal transaction, still did not acknowledge anything was wrong on ebay's side. I finally asked for a supervisor and pasted a link to this thread before they finally admitted that it "might" be a problem with eBay. Said I should have been refunded immediately because other sellers had been refunded. Well I wasn't and again, that's what the problem was. Eventually said if I don't get refunded in 24 hrs to file a dispute with PayPal. I asked how will I know when it is safe to attempt to buy a label again, suggested I just "try it and see what happens". Not doing that. The refunds finally arrived two hours later, but I'm still scared to try again. Literally the only negative experience I've had on eBay since I joined 20ish years ago.
Message 14 of 15
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Is the eBay label system not working???!!?!?!?!?!

This is insane, I've been trying to print labels through the bulk shipping tool literally all day long and am just getting that sad face box that says "Bulk Labels Error". Has anyone seen any kind of update on this from eBay or even an acknowledgment of the obvious technical issue?

Message 15 of 15
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