07-19-2021 12:37 PM
Label has printed, ebay assumes it's shipped, and I don't know how to change shipment method. This is free shipping, so I have to figure the cost. Thanks.
07-19-2021 12:42 PM
You have to input weight and size (if Priority... over 16oz)- and that gets done BEFORE you print; so how did you print before you input that info?
If you put 1 lb 2 oz. a shipping label for 1st Class would not even process much less print..
07-19-2021 01:05 PM
You don't need to figure the cost. Just void the original label and purchase a new label, for Priority Mail. When you enter the accurate weight, eBay will take care of figuring the postage cost for the label. You can void an unused eBay postage label up to 5 days after purchase.
https://my.ebay.com/ws/eBayISAPI.dll?MyEbayBeta&CurrentPage=LabelManagement
Or you could just go ahead and ship the item, using that label. USPS has special equipment at its sorting centers to verify postage (package weight and dimensions) which will just charge you the difference between the paid postage and what you should have paid.
https://link.usps.com/2017/10/05/what-is-apv/
http://pages.ebay.com/sellerinformation/ship-smart/ebay-shipping-partners/avoid-extra-postage-costs....
07-19-2021 01:09 PM
Just mailing it with the postage paid might or might not work. Under paid packages have been known to arrive at buyers home with postage due. Void the wrong label and print corrected one. Can take up to 15 day to see refund on voided label.
07-19-2021 01:15 PM
@rgc1600 You can still correct this. Void the first label, you won't be charged because it wasn't used but make sure you void it. Then just purchase the correct label and you can ship your item today. Sometimes our errors cost us a bit but that's how we learn from them. Best of luck to you....
07-19-2021 02:04 PM
its fairly easy to cancel a label....I usually do it right after I have printed a new one
you can go the the orders tab in seller hub and they have a label section there
you can see all the labels there and just cancel the one you dont want
be sure to input the new tracking number into the order details
07-19-2021 02:45 PM
Thank you all so much! Knew there had to be a way, just couldn't figure it out. Much appreciated!
07-19-2021 02:57 PM
or attach the existing shipping label that you have already paid for and take the package to PO and pay the difference at the counter.
02-02-2023 06:10 PM
I saw this because I just did the same thing just now
So basically everything will be ok if I just bring the wrong label to the post office and just pay the difference so it would be the correct weight?
02-02-2023 07:31 PM - edited 02-02-2023 07:31 PM
You would also be switching from First Class to Priority. And you'd probably be charged the retail rate for the Priority postage. I have never tried to upgrade a shipping label a the PO so I don't know if it's even possible.
IMHO it would be better to void the label and purchase a correct one. Or as noted above just mail it and let the APV system bill you.
02-02-2023 07:41 PM
@oldschoolmusclecars wrote:I saw this because I just did the same thing just now
So basically everything will be ok if I just bring the wrong label to the post office and just pay the difference so it would be the correct weight?
I agree with nobodysperfect - void the label on this page and purchase a new label @oldschoolmusclecars.
02-02-2023 07:50 PM
No. Void your current label and print a correct one. Using a 1st class label and then trying to pay the difference at the counter is asking for trouble. Matter of fact, they probably wouldn't even do it because you are then switching mailing classes but using a 1st class label/tracking number.
02-02-2023 07:51 PM