I can't add additional shipping to my packages

[flyingpig]

The additional shipping is greyed out and the message button says I already have insurance through Ground Advantage. I don't rely on USPS to refund me for damaged or missing packages, so I always add insurance. I contacted ebay and was told they've sent a ticket. "Our Tech Team is still working with the carrier, and provider to get this sorted out. Rest assured, the option will be available for purchase as soon as possible."  Is anyone else experiencing this issue? Michelle

[flyingpig]

Also, I found a work-around. I build the label in the app on my phone and then save it. From there I can go onto the desktop to shipping labels and 'reprint' the label.

[nobody*s_perfect]

Yes, there has been at least one other recent post from a seller who was unable to add ShipCover insurance to their label purchase.

USPS includes $100 of coverage with the purchase of a label for Priority Mail or Ground Advantage. They do have a reputation for denying damage claims, but most posts about lost packages report successful claims.  

How many damaged packages to you have? Is insurance a good investment rather than putting away the money that you would otherwise give to ShipCover in a cookie jar for the rainy day when USPS won't pay out for a damaged item?  Or maybe you need better packaging.

[redmodelt]

Why would you buy extra insurance when you already have up to $100 and most all of what you are selling is well under that? Google; USPS  Ground Advantage insurance. 

[flyingpig]

Thanks. But yes, while lost or damaged packages are infrequent, I'm not going to risk it dealing with the post office. thanks

[dhbookds]

Was the item price over $100?

[tobaccocardyahoo]

Insuring the same shipment twice is potentially illegal.

[redmodelt]

Buying insurance on something that already has insurance is not going to prevent it from getting lost or damaged. If you want to waste money on buying more insurance, that is up to you. 

There is nothing we can help you with, this is how the system is setup so you don't buy what is not needed. 

Best of luck. 

[stainlessenginecovers]

You've been wasting your money as ShipCover does NOT cover Antiques (and a few other item types).

Although your items don't look breakable, so damage should almost be non-existent; just as well because ShipCover doesn't pay out for 'damaged' any better than USPS does.  

Since GA covers $100, double insuring is not allowed (was an accident it was left on GA for items UNDER $100).

As stated by others, you are better off putting 1% of sales in a cookie jar and you will probably MAKE extra money by end of year.

I have shipped out about 2000 packages since 2011, all USPS either 1st Class or Priority (now almost exclusively GA for past 2 years) so that is 28000 packages, spending approx $250,000 in shipping and have lost (or damage claim) less than $200. .0008%. Imagine if I had paid extra for insurance? 

[dbfolks166mt]

Thanks. But yes, while lost or damaged packages are infrequent, I'm not going to risk it dealing with the post office. thanks

     I have had several lost packages that went through USPS. I simply filed the online claim and the case was usually closed within a week and I had a check in under two weeks. Damage claims are a different story with the USPS. The only ones I have won are those where either I have filed the claim as the receiver, which is pretty simple, or I had cooperation from the buyer since USPS usually wants the item presented at the buyers local PO along with the original packing before they will approve the claim. 

     FYI if you had any packages headed into the hurricane zone you may want to keep an eye on the tracking. Back in the spring when we had all the flooding I had 5 packages that were lost by USPS all of which I was reimbursed for. 

[onefootflipper1]

Buying insurance on your orders is a long term money pit of epic proportions.  You will light $10 on fire for every dollar you ever see returned to you.  This ranks right up there with shipping your items from the counter at the post office as far as great ways to waste tens of thousands of dollars over the years.

[sin-n-dex]

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@onefootflipper1 wrote:

Buying insurance on your orders is a long term money pit of epic proportions.  You will light $10 on fire for every dollar you ever see returned to you.  This ranks right up there with shipping your items from the counter at the post office as far as great ways to waste tens of thousands of dollars over the years.

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My shipper offers insurance and I tend to only purchase when there is potential for a bigger loss (like the cost of the item was high, or it sold for a lot), or in some cases because it's international, those tend to disappear much more frequently.

Probably for 90% of packages, I don't bother to insure and just forgo the few dollars of shipping and item cost if something happens.

C.

[onlinecentral]

I have shipped 27,795 packages lifetime and never had a buyer report damage or filed a claim with the USPS. Rather than pay for the insurance, I would recommend spending that money on packaging supplies. I have never used bubble mailers. I mostly use brand new boxes I buy from eBay sellers. I had bought ten bags of packing peanuts around 11/27/2020.
46 LBS
200 Cubic Feet
5.848 Foot Cube LWH
1,500 Gallons
$1.59 Cubic Foot
$0.21 Gallon
$318.00 total

[wastingtime101]

Isn't there info in the ShipCover fine print that the sender is required to file claims with the carrier when there's carrier coverage before ShipCover coverage will kick in for the balance (making ShipCover pointless unless item value exceeds what's included from the carrier)? I don't have the terms in front of me, so I could be mistaken.